1090 East 183rd St
Cerritos, CA 90703

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Sales: 562-459-6301

Used Cars: 562-459-6301

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Norm Reeves Genesis of Cerritos

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

572 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This has been a great dealer to work with for the last 3

Reviewed by SpinadogDecember 13, 2024

This has been a great dealer to work with for the last 3 years and I have nothing but great things to say about their service and warranty care of my GV70. Kyle Predmore, a service manager at this dealership has gone above and beyond to support my maintenance and warranty concerns with this vehicle, and I highly recommend him.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Your loyalty means so much to us! We're pleased you've been a part of our dealership for three years, and we're happy that Kyle could serve you well and support your maintenance and warranty concerns. Thanks for recommending him and sticking with us for service! Be sure to take advantage of any service specials on our website!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Regarding salesman Ernesto: Although I did not end up

Reviewed by Sandy from Long Beach, CADecember 02, 2024

Regarding salesman Ernesto: Although I did not end up purchasing a Genesis I would like to provide an excellent recommendation for Ernesto. He was the kindest and most knowledge person out of all the dealerships we visited regarding knowledge about your line of autos (sales person) we have run across during this current car shopping escade we've been going through. I would have loved to have given Ernesto our business however I really wanted a rear view digital display mirror and the GV 60 doesn't offer that and the other vehicles that come with that feature in the Genisis line are just too big for me. Ernesto --- Thank you for your time and expertise.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We appreciate you giving Ernesto such a nice review, Sandy, even though you ended up not buying a car. When you're ready to take the plunge in the future, please let us know. We can guide you through every step! Thanks so much!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Julian was very professional and provided great customer

Reviewed by peterchaOctober 18, 2024

Julian was very professional and provided great customer service and had my entire purchase experience go seamless. Can't recommend him enough!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your review and kind words for Julian! We're glad to hear that our team gave you 5-star service. We look forward to seeing you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Norm Reeves Genesis of Cerritos

The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.
When you're looking for quality auto maintenance & repairs you can always count on the professional technicians in our Genesis service department.
Stop in and see us today or contact our staff with any questions!

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