670 Deer Dr
Afton, WY 83110

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of Jackson Hole Ford

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Highway robbery

Reviewed by Grouchyy from Jackson, Hole, WyomingAugust 25, 2023

I spend many summers in Jackson Wyoming and I’m used to the exorbitant prices charged, but Jackson Ford text the cake. I took a key fob in to have it programmed and cut. The charge for the labor to do this was $198. Totally exorbitant. I would not recommend taking my bicycle to Jackson Hole Ford due to their outrageous pricing practices.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 4

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service Department Is Clueless

Reviewed by Brent Seale from Thayne WyomingJuly 22, 2019

I had a recall notice on my car and called the Alpine location to schedule an appointment. They informed me they don't do recall work in Alpine. I contacted the Ford Recall Team who contacted Jackson Hole Ford while I was on the line. The dealer scheduled the appointment and it was confirmed three times it was in Alpine not their other location in Jackson. When I showed up in Alpine I was informed the appointment was in Jackson. I am finished dealing with these people and am scheduling an appointment in Idaho Falls.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hey Brent, I'm sorry that you had a bad experience and communication was poor. I'm going to send this on to our Alpine and Jackson managers so we stop this from happening again. Thanks for taking the time to send feedback. Katie- Rocky Mountain Base Camp

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

R. Packer

Reviewed by R. Packer from UtahFebruary 01, 2019

We had a serious blow up just up the road from the dealership. Made our way back. Their care, concern, advise and getting our spare properly aired was superb. And didn't cost a cent. Thanks Jackson Hole Ford folks

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

WOW. Perfect reviews make us so happy. Thank you!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Jackson Hole Ford

Here at Jackson Hole Ford we believe that legendary customer service is not a myth! We strive to awaken your adventurous spirit and finding the vehicle that will make it happen. The beautiful Teton mountain range is right in our backyard so you'll always know that an epic adventure is not far! Stop in and let us help you find your next adventure today!

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