3021 W Washington St
West Bend, WI 53095
Sales: 262-346-9894
Used Cars: 262-346-9894
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near West Bend, WI that carry Ford, Lincoln
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
2858 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Had my car in for nearly 2 months even though they knew
Had my car in for nearly 2 months even though they knew the issue within 20 minutes. Took a month just to order necessary part. They called saying it was done and can drop it off. I told them I was unsure when I could make it over due to work. Said they would call me back to set up a time to drop it off. 40 minutes later they are at my home unannounced on a WORK DAY with my car. They never even asked if I was home before leaving. I was late to work. The person they sent knew absolutely nothing about my car and unable to answer my questions. My car wasn't running properly. I will never use the dealership again.
Maximum rating = 5
They did not fix my problem said it wasn’t bad enough
They did not fix my problem said it wasn’t bad enough yet! That’s crap there is somthing wrong they should have fixed it now it just going to get worse and maybe wreck somthing else and it’s still under warranty oh you guys are trying to avoid paying for the poor part in vehicle I have 13000 miles this should not be happening til about 100000 miles I really think they should of fixed it so better yet I rate you a 1 very poor protection especially under warranty! This is poor business!
Maximum rating = 5
Always straightforward The dealership is considerately
Always straightforward The dealership is considerately less pushy, exacting, demanding than this survey has been. Is that enough?
Dealer Response
Thanks, Joe, for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379
Maximum rating = 5
Welcome to Gordie Boucher of West Bend! Located in West Bend WI Gordie Boucher of West Bend is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gordie Boucher of West Bend a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place.
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