2727 N 20th Ave
Wausau, WI 54401

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Sales: 715-203-8397

Used Cars: 715-203-8397

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Kocourek Ford

Overall Rating:

3.8 (out of 5)

98% recommend this dealer

780 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I had a very disappointing experience with this dealer

Reviewed by bob123December 29, 2024

I had a very disappointing experience with this dealer when buying a $40000 used car

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very amazing team!

Reviewed by airamiss33May 11, 2024

Very amazing team! Thank you Dave Loehrke, Jordan, and Lance for everything! You are awesome

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I used the online app to schedule an appointment for the

Reviewed by RGBMarch 21, 2024

I used the online app to schedule an appointment for the following: purchase and installation of a set of new tires, diagnose the ABS light, estimate to repair loud exhaust, and an estimate to repair running board that was partially detatched due to rust. The only thing the service center tech was able to do was hook up the diagnostic computer to determine the ABS light was from a sensor by the rear tire. A tech removed the running board without having the intention of repairing it. The requested set of new tires were not ordered nor installed; nor did the service center bother to write up an estimate to repair the exhaust. I was told to take my vehicle elsewhere for service and was advised it should be towed off of their lot due to rust on the frame and undercarriage. I find this interesting as the vehicle was safe with their multipoint inspections the last four or five times I have had it there for servicing over the past five years.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kocourek Ford

Kocourek Ford Lincoln Inc. in Wausau WI treats the needs of each individual customer with paramount concern. We know you have high expectations and as a Ford car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online new Ford inventory schedule a test drive and investigate financing options. If you don't see a particular vehicle click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person click on Dealership: Directions for step-by-step driving instructions to our site or give us a call. We look forward helping you find your next new Ford car SUV or truck.

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