2727 N 20th Ave
Wausau, WI 54401
Sales: 715-298-3673
Used Cars: 715-298-3673
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | Closed |
See all dealerships near Wausau, WI that carry Ford
Overall Rating:
3.7 (out of 5)
97% recommend this dealer
782 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
From the time we arrived until they finally put the
From the time we arrived until they finally put the plates on took them over 4 hours. The salesman was so slow and said they were busy but we observed a dozen people standing around doing nothing. Then, when we got down the road we realized there was only one Fob. Called them and they said there was only one and that we'd have to pay $400 - $600 for a second one. We've been buying cars now for over 50 years and never received only one set of keys. He said there was a picture of only one Fob on the website but it didn't say there was only one and the Salesman never told us there was only one. We were so excited with the car that we didn't check the glovebox for a second one until we reached home. Our fault for not asking about the other Fob and for not checking the poor dealer reviews. Guess the reviews were right. The don't give a xxxx about after sales service. Try to find a deal elsewhere.
Maximum rating = 5
Can't give them, "0" stars, or I would.
Can't give them, "0" stars, or I would. Zero integrity zero honesty. This is in regards to the service department, and the parts department. The Parts Manager actually, I believe his name is Jeff, started talking to.me and he had absolutely no reason to, and he pissed me off. Service Dept= complete misrepresentation of their original estimate. Not to mention that they charge an arm and a leg for an oil change, and they don't top off the windshield washer fluid? In 2017 I was very please with the sale department whin I bought my new vehicle from them. The service department is a complete joke though.
Maximum rating = 5
I had a very disappointing experience with this dealer
I had a very disappointing experience with this dealer when buying a $40000 used car
Maximum rating = 5
Kocourek Ford in Wausau WI treats the needs of each individual customer with paramount concern. We know you have high expectations and as a Ford car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online new Ford inventory schedule a test drive and investigate financing options. If you don't see a particular vehicle click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person click on Dealership: Directions for step-by-step driving instructions to our site or give us a call. We look forward helping you find your next new Ford car SUV or truck.
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