1940 E Main St
Waukesha, WI 53186
Sales: 262-542-5781
Used Cars: 262-542-5781
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Waukesha, WI that carry Ford
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
2227 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took my 2014 ford F150 in for an electrical drain and
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin.
Dealer Response
Good Morning Kraig, Thank you for sharing your feedback. I understand that you and our Service Manager, Ben Stewart, spoke this morning in an effort to find a resolution. Unfortunately, we weren’t able to reach one at this time. We’re required to follow the diagnostic process outlined by Ford when addressing these types of concerns. If you have any additional questions or would like to discuss this further, please don’t hesitate to reach out to Ben directly.
Maximum rating = 5
Griffin Ford did an OUTSTANDING job finding me the exact
Griffin Ford did an OUTSTANDING job finding me the exact 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about cars! He's been rebuilding cars for years and has expert knowledge of how they work. I highly recommend Peter to help you find your perfect car. I highly recommend Griffin Ford to help you find the right car for your needs.
Dealer Response
Good Afternoon! Thank you so much for the kind words. We are happy Peter did such a great job finding you the perfect new Ford Escape. We appreciate your business!
Maximum rating = 5
Scott did a good job helping me find a nice truck to
Scott did a good job helping me find a nice truck to replace my older truck. Very profesdional
Maximum rating = 5
Family-owned and operated since 1960 Griffin Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Griffin Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned vehicle you've come to the right place. Come in call us or visit www.griffinford.com today! You'll find we're Wisconsin's "Go To" Dealer.
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