1940 E Main St
Waukesha, WI 53186
Sales: 262-542-5781
Used Cars: 262-542-5781
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Waukesha, WI that carry Ford
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
2229 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great dealership excellent communication.
Great dealership excellent communication. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you.
Maximum rating = 5
I could not be happier with the service I received from
I could not be happier with the service I received from Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short notice and were very prompt on their service tech. Highly recommend Griffin Ford and their tech Ryan… just doesn’t get any better than this. Kudos!!!
Maximum rating = 5
Took my 2014 ford F150 in for an electrical drain and
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin.
Dealer Response
Good Morning Kraig, Thank you for sharing your feedback. I understand that you and our Service Manager, Ben Stewart, spoke this morning in an effort to find a resolution. Unfortunately, we weren’t able to reach one at this time. We’re required to follow the diagnostic process outlined by Ford when addressing these types of concerns. If you have any additional questions or would like to discuss this further, please don’t hesitate to reach out to Ben directly.
Maximum rating = 5
Family-owned and operated since 1960 Griffin Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Griffin Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned vehicle you've come to the right place. Come in call us or visit www.griffinford.com today! You'll find we're Wisconsin's "Go To" Dealer.
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