102 W Clark St
Spencer, WI 54479

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Sales: 715-659-3939

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Gross Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Trent Badham gross in spencer wi 54479

Reviewed by Doddie Nelson from Loyal Wi April 04, 2023

Trent Badham was very kind and knowledgeable about what I needed. I highly recommend Trent for your vehicle needs and concerns. He advised me on the best information and was very efficient.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 4

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Unsatisfied customer would never return for anothe

Reviewed by Rod Kolecheck from Marshfield wiFebruary 16, 2022

Bought a used vehicle had problems before I even got home the way they handled business was very rude would not recommend Gross motors to anyone very unsatisfied

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

PARTS ASSISTANCE

Reviewed by Debbie from Stevens PointJanuary 12, 2021

Jerry in the parts department is amazing! He helped us out in a jam on parts and when he didn't have one of the parts he called another location for me to locate the needed part. AMAZING CUSTOMER SERVICE!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Debbie! Thanks for the nice comments! We appreciate Jerry and the great work he does here, and we appreciate you recognizing him for it. Thanks for your business! Please let us know how we can help you in the future. Thanks!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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