1036 W Fond Du Lac St
Ripon, WI 54971

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Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Homan Ford / Chrysler

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst card deal in my life!

Reviewed by Marlinmr7 from WIDecember 18, 2017

Purchased a used 2004 Ford Ranger from them which required return trips to the dealership to correct items that should have been caught in the inspection as well as prep before offering for sale. Long story in shortened version - got 3 months/817 miles on the truck and it has been parked since because this "FORD" dealer cannot read FORD TSB (Technical Service Bullentins) about problems with 4.0 V-6 Ford engines and their timing chain tensioner issues from 2000 thru 2004. In talking to other car dealerships as well as mechanics since - standard procedure for all of them is if they get anything coming that is from 2000 thru 2004 and has a 4.0 in it and no proof that the timing chain tensioners were ever changed per TSBs from Ford - they all stated they change them before offering whatever the Ford model is for sale. This is a Ford dealer according to the sign our front and they ignore the TSBs from the corporate entity that is named on their sign apparently.... Parked the truck beginning in August of 2016 and besides current engine problems - while it was sitting inside my garage until about a month ago the fuel lines & brake lines are gone and the frame snapped - all while the truck did nothing! What does that say about their supposed inspection/servicing/preparing the truck before offering it for sale??? The truck's next use will be a contribution to a junk yard more than likely as the cost to repair the engine alone far exceeds the value of the truck. Add in attempting to repair a section of the frame as well as brake & fuel lines and who knows what else - not worth it. Truck should have never been sold but if not repaired then it should have went to the junkyard for scrap! VERY HIGHLY NOT RECOMMENDED!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Wonderful experience

Reviewed by Braysurdi from Green Bay, WIAugust 07, 2017

Had a great time working with Clyde as a sales person and in the finance department. Everyone was friendly and they were extremely fair on our trade in for our new purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding Customer Service

Reviewed by Linda Hall from Cedar Falls, IowaApril 02, 2017

I was visiting Ripon from out of town when I had the misfortune of having a punctured tire on my BMW. I showed up at the service department without an appointment asking for help with my plight. I was immediately greeted at the service door, and the Service Manager, Chad Campbell, got me in right away. In less than 30 minutes I was back on the road. I commend Homan Ford and Chad Campbell for exemplifying what customer service is all about. Thank you so very much for going above and beyond the call of duty to help me.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Homan Ford / Chrysler

Locally owned Family owned for over 40 Years!
The mission of the employees of Homan Auto Group is to build relationships with you our customer by providing the highest level of service possible in your experience with our dealership.
Our Goal is to "Completely Satisfy" our customers in their sales and service experiences. We offer outstanding customer service through employees who are professional friendly courteous knowledgeable and caring.
We value honesty sincerity and integrity. We try to communicate these traits in an atmosphere that is relaxed comfortable and non-pressured.

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