S2745 Twin Pine Rd
Reedsburg, WI 53959
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Reedsburg, WI that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Very Satisfied Senior Citizen
This was continuing excellent service on my 2015 Explorer, the best vehicle I have ever owned.
Dealer Response
Laurie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Koenecke Ford!
Maximum rating = 5
Not satisfied
People are nice here and fairly knowledgeable about the vehicles they sell. The only issue I have with them is that I bought a 2005 Ford Five Hundred from them and it has more issues than they disclosed. The gauge cluster will go dead while driving down the road and will lose all power to interior lights and windows and the heater and A/C will stop blowing. The car also makes a horrible ticking noise coming from the transmission/motor area. The transmission also has some slip. I was told it was injectors. From what I have been told by mechanics, this is not true. I was also not informed that the car leaks oil until after I had already paid for it. I understand that I bought the car as-is, but if I had known about the issues it has, I would not have bought it. when I called to inform the dealership that I was having issues, I was told that I bought the car as-is and that if anything, I can always part the car out. That is not why I bought it! I bought it to drive, not junk it.Overall I am not satisfied with Koenecke Ford and will not be going back to them for any vehicles, used or new. I will go elsewhere unless something is done to make this right.
Dealer Response
We are so disappointed to learn of these issues you have described. We would like the chance to talk to you further so please do call us at (608) 524-4361 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Maximum rating = 5
Unhappy customer
Bought car and they raised the price $2000 over agreed contract. Tried to return car. Drove car out after oil change w no anti-freeze. Dealership offers no compensation or assistance.
Dealer Response
We're extremely disappointed to hear about your negative experience at our dealership. We take our customers? comments seriously so we hope that you?ll give us a call at (608) 524-4361 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
Maximum rating = 5
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