3355 Jackson Street
Oshkosh, WI 54901

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Sales: 888-766-8559

Used Cars: 888-524-2076

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Bergstrom Ford of Oshkosh

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Warrantee issue

Reviewed by Bruce Butkiewicz from OshkoshSeptember 01, 2022

Had a warrantee issue with my car. Talked to Jeff and he was quick and fair to resolve the issue. Nice doing business with a reputable individual!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

SHADY BUSINESS PRACTICES!!!!!

Reviewed by Gisela from chicago May 05, 2021

Drove Almost four hours to finally purchase a car that we have been considering for nearly a month before pulling the trigger at this dealership. I show up, look around the car and find water underneath the spare wheel well along with a SUBSTANTIAL amount of mold growing all over it. After bringing it up to their attention they QUICKLY take in the car to inspect it and figure out where the leak was. I leave while they do the inspection to have Lunch and wait around in the area. Zach and Jeff who were helping us through it called my husband a couple of hours later to tell him they were still trying to figure out where the water came from and that it wouldn’t be done before the end of the day. I drive four hours back home without the car expecting them to call me back as soon as it was fixed so i can purchase it to then find out they sold it to someone else 24 HOURS after i was there. If this isn’t Shady business I don’t know what is. I can only assume these people cleaned the water and mold and quickly sold it to the next person without disclosing what was found. TERRIBLE CUSTOMER SERVICE. IF YOU PURCHASE A BLACK 2019 FORD FLEX WITH 26,044 MILES ON IT ON MAY 4th OF 2021 FROM BERGSTROM LOCATED ON 3355 JACKSON STREET IN OSHKOSH WISCONSIN YOU MAY WANT TO LOOK INTO THIS!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Gisela. Thanks for reaching out and thanks for the feedback. There is more to the story. We have a proud team who does things the right way. We have 100s of great guests and experiences every week. In this particular case, the vehicle in question required additional service to repair a water leak. We offered you the right to reserve the vehicle by making a deposit. You declined. The vehicle has been repaired (new seal around roof rail), no mold was discovered, and it has since sold to another guest. While it's unfortunate this situation didn't work out, we appreciate the opportunity.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I have been a very satisfied customer since 2014.

Reviewed by Linda from Winneconne WiSeptember 17, 2020

I have always had excellent service at this dealership. I purchased a used 2012 Ford Edge and have had very few problems. Any work I needed done was taken care of in a timely and professional manner.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you Linda!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bergstrom Ford of Oshkosh

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

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