5422 Wayne Terrace
Madison, WI 53718

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Sales: 608-888-8587

Used Cars: 608-888-8590

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Metro Ford of Madison

Overall Rating:

2.2 (out of 5)

84% recommend this dealer

244 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unethical, deceitful, dishonest, fraudulent, &

Reviewed by KJBlack2367March 07, 2024

Unethical, deceitful, dishonest, fraudulent, & unintelligent! This dealer knowingly sells subpar vehicles with known mechanical issues!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sold me a car that had damage I didn’t see.

Reviewed by sparkplgDecember 16, 2023

Sold me a car that had damage I didn’t see. Fixed it somewhat but it was a battle

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a vehicle June 5, 2023 and was told it had a

Reviewed by Jonahjung3233July 24, 2023

I purchased a vehicle June 5, 2023 and was told it had a second key. Since I have been try to get the second key and been giving the run around. I have talked or emailed my sales person, two sales managers, and General manager and still haven't got second key I was promised. All I want is second key I was promised.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Metro Ford of Madison

Welcome to Metro Ford! Located in Madison WI Metro Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Metro Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

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