W 2542 Interchange North
Lake Geneva, WI 53147

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Sales: 262-248-6221

Used Cars: 262-248-6221

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Ford of Lake Geneva

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a car a month ago and paid cash.

Reviewed by No help after sale from Elkhorn November 05, 2025

Bought a car a month ago and paid cash. They claim they care about the customer because they are a small business. I find out they never even started my paperwork with the State yet so I can get my title. I think they are going broke and used my cash to run on. I filled a complaint with DOT dealer complaint and I'm getting a lawyer. These guys are the worst and lie like no other liar!!! Don't buy here, you will have problems!!! When I went there to complain, of course no one in mgt. Was there, how convenient!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Last year I bought a 2021 ford escape and everything went

Reviewed by Jason from MilwaukeeDecember 16, 2024

Last year I bought a 2021 ford escape and everything went fine. But after a year owning this suv, I have to renew my registration and my renewal slip never came. I contacted the DMV and found out, they never registered the vehicle under my name. They also told me they fill out the paperwork wrong by not putting down any identification like my full name with the proper middle initials and my date of birth. Currently I’m waiting for a representative to contact me to sort this mess. Hopefully they get this done fast before my vacation.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Advertising a car that had been sold for weeks.

Reviewed by nirakcorpFebruary 21, 2024

Advertising a car that had been sold for weeks. Then pushing new trucks. I was not looking for a new truck

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I’m sorry you feel that way. It’s never been our intention to play car dealer games with sold inventory. Unfortunately, some things do fall In between the cracks and we apologize for that mistake. If I could take a leap I believe the market is very low on affordable used trucks and that was our only truck. I’m hoping and believing that our staff just showed you the new one as an option. If you would like to discuss further please give us a call. Thank you for your review.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ford of Lake Geneva

Since 1996 WE HAVE BEEN a LOCALLY OWNED FAMILY-RUN DEALERSHIP LOCATED IN LAKE GENEVA WI WE OFFER Simplified Market-based PRICES ON ALL MAKES AND MODELS! ask about our NEW VEHICLE PRICE MATCH POLICY. Check out our reviews online! We love our Customers and they love us too! CALL CHUCK TODAY TO SET UP A TIME COME IN!!

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