1642 Janesville Ave
Fort Atkinson, WI 53538

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Griffin Ford Fort Atkinson

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent all around dealership - Sales to Service

Reviewed by Penny Watson from Fort Atkinson, WIJuly 03, 2018

I worked with Tim, John and Dusty and can’t say enough about the experience. Kind, attentive and honest. I picked out the vehicle and signed papers and had my vehicle in less than 24 hours!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

incompetent

Reviewed by Dan from johnson creek , WIJune 17, 2018

Took my car in for a front alignment . I was told my car has negative camber . The mechanic came over and told me that the strut must be replaced. I could do one or both which is recommended . Cost $827.00. A 2010 Doesn't have a camber adjustment. TSB(Technical Service Bulletin ) tells the dealer service dept. how to diagnose an alignment problem and use certain specifically sized control arms to correct the camber problem . This isn't your typical strut it has a upper and lower control arm. Thus the strut is nothing more than a spring and a shock absorber. I would have spent $827.00 and the problem with the car would not have been resolved. So is the mechanic ASE certified ? I spent $113.00 for a alignment for which I received nothing .

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Dan: We understand now that our management at the store have reached out to you, in response to your concerns. Thank you for your feedback. And, we wish you well.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Brian Conrad

Reviewed by Brian Conrad from Lake Mills, WiMarch 19, 2018

Kay did a great job - scheduling - complete service - and very timely. I'm totally impressed with every aspect of their service facilities. A job very well done!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

About Griffin Ford Fort Atkinson

Welcome to Griffin Ford Fort Atkinson! Griffin Ford is proud to be one of the premier dealerships in the Fort Atkinson, WI area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Griffin Ford a good one--for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford you've come to the right place. Call us for your No-Obligation Price Quote. We'd be happy to serve you!

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