1234 Geneva St
Delavan, WI 53115

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Sales: 262-427-1324

Used Cars: 262-427-1324

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 5:00pm

Reviews of Kunes Ford of Delavan

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

1301 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Would give them 0 stars if I could.

Reviewed by Sunny from Portland, ORMay 29, 2024

Would give them 0 stars if I could. They sent me numbers and payment options and then after that I had sent in my credit application. Next day I was informed that ford had changed rules 2 months ago and that the salesman Evan did not know. Then when I spoke with Derek the sales manager he told me they can do it at a lower interest, so I waited till next day and it was the same story over again. Pretty much they have all my credit info and wasted days of my time telling me they have special interest rates and then try to get me into 6%. These guys are national kings of false advertisement!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I was contacted by kunes through text after applying for

Reviewed by Mark from Geneva May 26, 2024

I was contacted by kunes through text after applying for credit somewhere else. They assured me they could get me financed with my current credit score and no money down so long as I chose any vehicle under 20k. After browsing their inventory I found a truck for under 18k that I liked a lot. I asked if they could transfer the truck and provided the stock number and a screenshot of it and was texted back they would transfer it to the dealer closer to my house. This was three days before my schedule appointment. On sat I went to the close dealership and was not surprised the truck was not on the lot. I was surprised the reason they gave me was because it had 167k miles and the banks wouldn't finance it. As I explored other options I texted kunes Delvin and asked if the truck was there and still available. I was told yes it was and that it didn't matter about the miles, they would get me financed with $0 down and no co signer for the truck I wanted and told me to LEAVE THE DEALERSHIP I was currently at and they would have everything waiting for me to just test drive and sign. I told them I would only make the 45 min drive north from the already Hour drive north I made if the financing was ready for me to sign. ALVARO said " we will have financing for you on this truck." Made the drive. Test drove the truck, loved it. Filled out yet another credit app, was told to set up insurance for the Truck so I could drive it home. ALVARO came back and said the bank wouldn't finance the truck because it has too many miles, but they would offer me other options if I wanted. I said I told him over the phone I wouldn't go there unless they would finance me for no money down for that specific truck and he told me to "LEAVE THE DEALERSHIP I was at because Delvin is the Kunes hub and they have access to banks that would definitely finance me on the truck." His response was he was sorry that he was so busy when he called me. DUDE! Own up! You lied. Your "Faith based" dealership is full of liars and con men. The biggest problem with Kunes after wasting a whole Saturday at 2 locations isnt the salesman its the internet team that promises you whatever you want to get you in the door. I felt bad for the Salesman in Woodstock. He did his job trying to find something comparable to what I wanted. Even the finance department worked hard trying to find options there, but Alvaro Agular in Delvin straight up lied to me. I will not be using Kunes for me or my daughter who will be driving in 3 years. Mt mother who drove me to the dealership because I was expecting to ne driving home my new truck was also interested in purchasing soon. So nice job, you lost 3 potential customers with one lie.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Went to look at a car today with cash in hand to make the

Reviewed by jasoncaMarch 26, 2024

Went to look at a car today with cash in hand to make the purchase. Upon showing up to my appointment, which I was told the car would be ready for me to test drive an hour before I made my hour trip. Got to the dealership to be told that that car has been sold but we have a more expensive care that you might like, and tried to get me to look at it. I commented that that is a classic bait and switch tactic. I left and was called back well we have a different cat you might like more money and more miles come back and see if you want to buy this. Which I declined and asked to speak to the owner or manager. I was told that they were there call back and ask. When I did Anna was on a week vacation. I told Mike who awnserwd ai would give them the buisness day to respond. Which he told me this is just a miss under standing. Business day ended and I filed a complaint with the state.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kunes Ford of Delavan

Welcome to Kunes Ford Lincoln!

Kunes Auto Group is a value-based family owned and operated auto group serving the greater Southern Wisconsin and Illinois areas since 1995.

The Kunes Auto Group is not only dedicated to our customers but also to the communities that we are privileged to work in. Please see our website and our Giving Back page to see how Kunes strives to make a difference and how you can join us.

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