1925 Elm Street
Cumberland, WI 54829

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Sales: 715-475-1439

Used Cars: 715-475-1439

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Don Johnson Auto Group Rice Lake Hayward Ladysmith Cumberland

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst shopping and buying experience ever weren't willing

Reviewed by Thomas from Ladysmith,wiMay 27, 2024

Worst shopping and buying experience ever weren't willing to reach out to banks of my request and became very pushy and aggressive when I found my own bank to go through seemed to make them unhappy and made the process even worse at that point was very unfortunate that they wouldn't honor a price listed at a different location a week prior cuz Hayward has there own pricing and if I wanted for the prior price I should have reached out when it was in rice lake according to manager Steve . Even when I countered a offer with buying 2 products for full value for the rice lake price he responded back with no I will not budge on the price and that final and then stated if I wanted the truck and the products I promised then the price would go up 2k and the final straw was when Steve said if you want this truck and the products bring me a check for this much and that's final offer. when trying to negotiate a price got numerous snubby remarks from the manager Steve on how they could sell the truck for way more and it was already below value made me feel very unwelcoming. The only decent experience was meeting the salesman Dylan was very respectful and non-pushy unlike the other staff. Will definitely not go back to the Hayward dealership again.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Don Johnson Auto Group Rice Lake Hayward Ladysmith Cumberland

Today, we're proud of the journey we've made. From our humble beginnings in a small gas station, we've grown into a respected auto group serving Rice Lake, Hayward, Cumberland, and beyond. Along the way, we've been recognized as Wisconsin's Family Business of the Year, the Best Dealership in Barron County, and we're regularly listed as one of Automotive News Best Dealerships to Work For. Our story isn't just about selling cars, though. It's about resilience, hard work, and an unwavering commitment to improving the lives of those we serve. Over the past 100+ years, we've navigated through economic depressions, world wars, and global pandemics, always backed by our amazing team and you, our loyal guests. We invite you to join the Don Johnson family and be part of our continuing journey. You're not just a customer to us; you're an honored guest and part of the legacy that makes Don Johnson Auto Group what it is today. We look forward to serving you.

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