330 Transit Road
Columbus, WI 53925

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Sales: 920-319-8397

Used Cars: 920-319-8397

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Napleton Ford Columbus

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

130 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service is great and people that work there are informed

Reviewed by RickDecember 06, 2025

Service is great and people that work there are informed and knowledgeable keeping you informed on the work being done.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very impressed with the service I received at

Reviewed by tmm29December 03, 2025

I was very impressed with the service I received at Napleton Ford in Columbus Wisconsin. A couple unusual issues came up with my sale and they handled them quickly and professionally. It was the most satisfied I’ve ever been leaving a car dealership

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're happy to hear our team went the extra mile to ensure your satisfaction. Thank you so much for choosing Napleton Ford Columbus and for sharing your support. Congrats on your new car!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Aaron was great from start to finish with my vehicles

Reviewed by Kwein324November 27, 2025

Aaron was great from start to finish with my vehicles issue. He was very kind, knowledgeable and helpful.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with Aaron and the team! We truly appreciate your business at Napleton Ford Columbus, and we hope to see you in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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