330 Transit Road
Columbus, WI 53925

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Sales: 920-319-8397

Used Cars: 920-319-8397

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Napleton Ford Columbus

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

138 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Aaron Genske was extremely helpful, professional &

Reviewed by andrewsmorgan22January 22, 2026

Aaron Genske was extremely helpful, professional & knowledgeable. Wonderful fast & honest service. Highly recommend this dealership.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the recommendation! We’re pleased to hear Aaron made your experience at Napleton Ford Columbus smooth and reliable. See you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They responded to inquires about the vehicle quickly and

Reviewed by andersontodd73January 13, 2026

They responded to inquires about the vehicle quickly and were very accommodating to my wife and I. Very honest about the vehicle and honesty, we couldn't be happier with our purchase and with Napleton Ford Columbus. Our salesperson David went out of his way to make sure the purchase went smoothly on his day off. Thanks alot David.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're pleased to hear that you and your wife had such a positive experience with David and our team. Your kind words mean a lot to us. Congratulations on your new vehicle, and thank you for choosing Napleton Ford Columbus!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were pleased with the purchase of our 2025 Escape and

Reviewed by djaeger356January 12, 2026

We were pleased with the purchase of our 2025 Escape and went back to have it checked out and serviced. They explained the options and the work was done. They were courteous and included a great summary of the work that was completed when we picked it up.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are so appreciative of your review! Thank you for choosing Napleton Ford Columbus and highlighting our friendly, knowledgeable service team. Have a wonderful day and enjoy your 2025 Ford Escape!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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