1000 Chippewa Crossing Blvd
Chippewa Falls, WI 54729

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Sales: 715-438-3368

Used Cars: 715-438-3369

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Toycen Ford, Inc.

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

64 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Efficient process.

Reviewed by Rick Mears from Chippewa Falls, WIApril 26, 2024

Efficient process. Technician was thorough and knowledgeable. I was kept up to date throughout the process and the final invoice was a little under what was expected - great work by my service advisor. Friendly staff who seemed genuinely happy to help me out! Great work, Toycen!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Felt like a number/they just wanted my money.

Reviewed by Tom F from Rice Lake, WIDecember 28, 2023

Felt like a number/they just wanted my money. Did not make customer feel valued. Will not be going back, don’t recommended

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

I am sorry you are disappointed but I also feel this criticism is a tad unfair. After buying the vehicle, you decided you did not want it anymore and wanted to back out. Our sales consultant let you know it is a more complicated process than just that. I know you were encouraged to contact the sales manager if you would like to discuss the options (and there are some.) I encourage you to still do that. I am sorry if you felt like we thought were just a number because of course that is not how we want any one to feel when working with our staff and dealership. Thank you for your business, regardless of how you would like to proceed. Have a nice day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome service

Reviewed by reddog3979 from Chippewa Falls, WisconsinOctober 26, 2023

Great service for the works and a tire swap. I have different tires for my F150 for summer and winter. I had an oil change done and the winter tires put on and the TPMS set.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Toycen Ford, Inc.

Welcome to Toycen Ford! Located in Chippewa Falls WI Toycen Ford owned by the Toycen Family and is proud to be one of the premier dealerships in the Chippewa Valley. The Toycen Family has been in the car business in the Chippewa Valley since 1952. That's means we've been selling cars to your friends and neighbors for over 60 years! We take great pride in that! From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Toycen Ford a good one for the life of your vehicle.

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