18900 W Capitol Dr
Brookfield, WI 53045

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Sales: 262-781-9800

Used Cars: 262-781-9800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Soerens Ford

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

1709 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

So great to work with, kind, efficient and very

Reviewed by mdeutFebruary 07, 2026

So great to work with, kind, efficient and very accommodating Very responsive, great customer service

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Quoted wrong labor but I agreed to get it done.

Reviewed by WILMS4February 07, 2026

Quoted wrong labor but I agreed to get it done. When truck was done I had no heat. Called and set up to get in Monday for repairs. Not happy! Needed to drive and it constantly overheated. Called and got towing service and towed to the garage. Got loaner and truck back on Monday. Poor performance by the service technician Should have checked his work properly. Changed my mind about buying new cars from the dealership

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good service.

Reviewed by jlplonskiFebruary 06, 2026

Good service. Nice people. Honesty. Not necessary. Nice area to wait. Prompt service. I have said it all.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Soerens Ford

At Soerens Ford of Brookfield, we’re dedicated to customer service. Whether you are from Brookfield, Milwaukee, Waukesha, Menomonee Falls, Sussex, Wauwatosa, the greater Milwaukee area, or are our neighbors from another state, we'll be happy to work with you. When you're ready to make your new or used Ford purchase or lease, our Brookfield Nice Guys are here to serve you. From our top-notch Sales & Finance department to our onsite Parts, Service and Collision Center departments we will ensure your visit is a one-stop-shop no matter your automotive needs. We’re here to help make your visit as easy as possible.

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