20 Jefferson Ave
Moundsville, WV 26041

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Sales: 888-876-3387

Used Cars: 866-279-5778

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Straub Ford

Overall Rating:

3.7 (out of 5)

75% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Purchased a used vehicle and while it’s a nice car, asked

Reviewed by BanditsTransAm from Somewhere in OhioNovember 21, 2025

Purchased a used vehicle and while it’s a nice car, asked what was done to it (service wise) and was told it had a complete service. At almost 67k miles, I would hope that it had a complete service and the dealership would not leave anything out. Hmmm…. Always remember the old adage…. Trust but verify. I should have taken it to an independent shop. But, being so far away from home, and it was Saturday, there were no independent shops open. So…. 4200 miles later, I take it into my local shop and have them go over everything. Lo and behold, both belts are so bad they were almost broke in two. The transmission, which should have been serviced, wasn’t. The cabin air filter (basic maintenance) needed changed, the coolant should have been flushed… of course it wasn’t. Plugs, and anything else you can think of (brakes) wasn’t done. $2000 later, my vehicle is safe to drive. Take anything these people say with a grain of salt, then drive it straight to a mechanic for a complete inspection. Will I be back? No. I don’t care for people lying right to my face about service that said was done, but wasn’t.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Got into a argument with service department.

Reviewed by apr1764November 14, 2025

Got into a argument with service department. denied service and told to leave by the manager.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service department did a great job and completed the

Reviewed by seidjrOctober 31, 2025

Service department did a great job and completed the repairs quickly. Mike in the service department is good to deal with.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Straub Ford

Straub Ford in Moundsville WV treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-876-3387.

If you don't see a particular vehicle click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person click on Dealership: Directions for step-by-step driving instructions to our site or give us a call. We look forward to serving you!

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