20 Jefferson Ave
Moundsville, WV 26041
Sales: 888-876-3387
Used Cars: 866-279-5778
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Moundsville, WV that carry Ford
Overall Rating:
3.7 (out of 5)
75% recommend this dealer
28 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Purchased a used vehicle and while it’s a nice car, asked
Purchased a used vehicle and while it’s a nice car, asked what was done to it (service wise) and was told it had a complete service. At almost 67k miles, I would hope that it had a complete service and the dealership would not leave anything out. Hmmm…. Always remember the old adage…. Trust but verify. I should have taken it to an independent shop. But, being so far away from home, and it was Saturday, there were no independent shops open. So…. 4200 miles later, I take it into my local shop and have them go over everything. Lo and behold, both belts are so bad they were almost broke in two. The transmission, which should have been serviced, wasn’t. The cabin air filter (basic maintenance) needed changed, the coolant should have been flushed… of course it wasn’t. Plugs, and anything else you can think of (brakes) wasn’t done. $2000 later, my vehicle is safe to drive. Take anything these people say with a grain of salt, then drive it straight to a mechanic for a complete inspection. Will I be back? No. I don’t care for people lying right to my face about service that said was done, but wasn’t.
Maximum rating = 5
Got into a argument with service department.
Got into a argument with service department. denied service and told to leave by the manager.
Maximum rating = 5
Service department did a great job and completed the
Service department did a great job and completed the repairs quickly. Mike in the service department is good to deal with.
Maximum rating = 5
Straub Ford in Moundsville WV treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-876-3387.
If you don't see a particular vehicle click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person click on Dealership: Directions for step-by-step driving instructions to our site or give us a call. We look forward to serving you!
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