20 Jefferson Ave
Moundsville, WV 26041

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Sales: 888-876-3387

Used Cars: 888-876-3387

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Straub Ford

Overall Rating:

4.7 (out of 5)

81% recommend this dealer

21 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent sales experience with Moundsville Wv crew

Reviewed by fordmotoApril 19, 2024

Excellent sales experience with Moundsville Wv crew Bryson and Sean as well as the parts department and mechanics -- all me expectations fulfilled -- Many Thanks

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Every time I am there the entire staff is courteous and d

Reviewed by dts4077December 08, 2023

Every time I am there the entire staff is courteous and d very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Wrongfully charged $1,000

Reviewed by Tracie from Moundsville WVNovember 29, 2023

We recently purchased a car that was listed as one price on the Straub website, when we got home the sale price on the invoice was an additional $1,000. I called Straub the next morning and discussed this with the manager. The manager said that the price marked on the internet was a mistake and I could return the car because they have seven or eight people waiting to purchase that vehicle, among the other nasty things that were said. It is definitely not that we have an issue with the vehicle we have an issue with the way we were talked to and the error that was made somehow being our fault. We decided to keep the vehicle and was out the additional $1,000. Just beware before signing make sure you check the numbers.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

About Straub Ford

Straub Ford in Moundsville WV treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-876-3387.

If you don't see a particular vehicle click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person click on Dealership: Directions for step-by-step driving instructions to our site or give us a call. We look forward to serving you!

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