Parsons Ford Lincoln

Ford and Lincoln New Car Dealership in Martinsburg, WV

1400 Shepherdstown Rd
Martinsburg, WV 25404

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Sales: 304-579-4373

Used Cars: 304-596-0597

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm
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Reviews of Parsons Ford Lincoln

Overall Rating:

4.3 (out of 5)

96% recommend this dealer

521 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

very professional and personable.

Reviewed by dallassandyDecember 31, 2024

very professional and personable. worked to greet and find out what we were looking for. Ryan went out of his way to make the experience a good one.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I used the Ford app to schedule the appointment for the

Reviewed by Steven Renfroe from Ranson, WVNovember 23, 2024

I used the Ford app to schedule the appointment for the first time and had no problem. I arrived a few minutes ahead of my appointment they were able to check me in and complete the oil change and tire rotation in less than 45 minutes while I waited.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Steven, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Regular service and recall item.

Reviewed by Eric Long from Ranson, WVNovember 09, 2024

Regular service and recall item. They always finish quickly, are fairly priced and are friendly.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Eric, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Parsons Ford Lincoln

Welcome to Kent Parsons Ford! Located in Martinsburg WV Kent Parsons Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Kent Parsons Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place

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Want more details on Ford or Lincoln vehicles?

Ford

Bronco, Bronco Sport, Edge, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger

Lincoln

Aviator, Corsair, Nautilus, Navigator, Navigator L
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