7891 Maccorkle Ave
Charleston, WV 25304

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Todd Judy Ford East

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Be prepared to hire an attorney.

Reviewed by HDH from Charleston, WVAugust 04, 2022

My elderly and ill mother paid $24k for a used car and 2 days later she is broke down - strut, axle and belt. The car had been previously wrecked. They are refusing to let her return the car. Glad I'm a paralegal and know plenty of lawyers and the AG. What is wrong with you people?

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Trying to get a SUV

Reviewed by Barbara Quinn from Charleston WV February 10, 2022

I went to the Charleston WV location. You all advertised 130% above blue book will I didn't get offered that. My truck blue value is 5124.00. You wanted my truck and 2000.00 for a down payment on a used vehicle. I won't deal with you again

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Honoring the Ford plan

Reviewed by Sharon Miller from South Charleston WVFebruary 01, 2022

My husband and I ordered a new truck on the Ford A-to-Z plan in September. It arrived in January, a long week, but expected, no problem. We loved it. We arrive to pick it up and Dale Dents, the first thing he says is we are not honoring the Ford plan. It is dealer discretion. I could have went to another dealer where their word is good. Of course the excuse of Covid came up, however my son-in-law used this plan just last year, excuse no good. I am the first person in my family to be denied this benefit.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Todd Judy Ford East

We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.
Please do not hesitate to contact us with any questions you have.

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