Titus-Will Ford

I had a great car buying experience from Titus Will ford, and especially with my salesperson, Damon. I reached out with my required and optional specifications and Damon helped me find a truck that checked all of the boxes. They accepted my well used trade in and helped with that process, ensuring that I didn't mistakenly leave any of my belonging in the vehicle. Damon went above and beyond in helping me get my thule box off of the roof and its contents packed away in bags. Finally, I had a few last minute requests that Damon was able to have installed in the car the day after I took possession. The vehicle that I wanted was less common, but Damon and Titus Will were able to procure one within a day or two. I love my purchase and I couldn't be more pleased with my car buying experience. I recommend Titus Will Ford. Ask for Damon!

My 2016 f-150 needed an oil change! I called to schedule an appointment! I was expecting to be a week or two before I could even get an appointment! But two days later they an appointment available! My truck is still in great shape! Really nice people up at Titus Will Ford! THANK YOU!

I have one complaint. When I bought my car I presented my DD214 to the closing person to get my Purple Heart license plate. When I got a plate which was delivered to the dealership it was NOT a Purple Heart license plate. Turns out a Purple Heart license plate can only be mailed directly to the vehicle owner and NOT to the dealership. The application had to be resubmitted for the plate which I got in the mail, and, I had to file for a refund of the fees which should not have been paid. However, not all the fees paid in error and charged to me on closing were refundable. So, if you're going to apply for a Purple Heart license plate, remember Titus-Will may be ignorant (hard to believe) on the process. I would have thought such a large dealership should have known the state limitation on the mailing of these plates. So I am out some dollars.