6616 166th Ave E
Sumner, WA 98390

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Sales: 888-669-7192

Used Cars: 888-669-7270

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sunset Ford

Overall Rating:

3.7 (out of 5)

83% recommend this dealer

1043 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Sunset Ford is a fair, no-pressure, dealership.

Reviewed by Mrs.moony09June 15, 2024

Sunset Ford is a fair, no-pressure, dealership. They have a great selection and they seem to do their best to help you find just the right vehicle for you. Jacob and Chris were great, but I wasn't as impressed with the manager and the overall customer service. Nothing bad, just think that when someone is spending thousands of dollars and spending an entire day plus (we came back the next day) that they should be offered more than vending machines to buy their own water or coffee.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was my first visit to Sunset Ford and was impressed.

Reviewed by Denny April 06, 2024

This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I brought my low mile truck in for an oil change and it

Reviewed by LauraJanuary 12, 2024

I brought my low mile truck in for an oil change and it came back to me with an oil leak, so I took it to another shop and they said that someone loosened and removed bolts causing oil feed tube to leak from the side of TIMC, I had to pay sunset 300.00 to diagnose a problem that did not exist until they had it in there shop. The damage to repair what they did cost me $1,413.97, I do not recommend this shop to anyone, and they will never get my business again.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sunset Ford

Dealer on Cars.com since June 2012

"RELAX. YOU'RE COVERED!"
Warranty Protection for Life.

Sunset Ford - Sumner Ford Dealership Serving Tacoma Puyallup Tacoma and Pacific Northwest (Formerly Riverside Ford)

Welcome to Sunset Ford! Washington State's newest Ford dealership. Be sure to ask about "Oil Changes for Life" and "Warranty Protection for Life" a no cost to you limited powertrain warranty honored at any ASE certified repair facility on North America for as long as you own your new Ford or qualifying pre owned vehicle.
This is a Sunset exclusive!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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