2590 South Grand Avenue
Pullman, WA 99163

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 5:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Jess Ford of Pullman

Overall Rating:

3.9 (out of 5)

96% recommend this dealer

204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Only been here twice but really enjoyed the service!

Reviewed by darickettsMarch 14, 2025

Only been here twice but really enjoyed the service! The waiting room was comfortable, the service was pretty fast and reasonably priced. The staff have a great attitude and sense of humor and are overall very professional. Beth was very patient when answering my questions on the phone.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

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Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

I can’t say enough about the staff at Jess Ford!

Reviewed by GbsheltonJanuary 09, 2025

I can’t say enough about the staff at Jess Ford! Andrew Ewing, Jonah Melchert and Tyler Mayse were all incredibly helpful in the process of my transmission replacement and the performance chip installation. Service is all about the people and Jess has an excellent crew! Thanks again, Gary Shelton

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

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Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

I was able to have my appointment scheduled within the

Reviewed by Sophie NorthJune 15, 2024

I was able to have my appointment scheduled within the week. Loren and Beth are wonderful to work with, they are incredibly knowledgeable and friendly! If you're looking for a tire rotation and oil change, they'll have you out the door in no time. The atmosphere is welcoming and relaxed. I did not feel as though anyone was trying to sell me something. I cannot recommend Jess Ford enough.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jess Ford of Pullman

Jess Ford is proud to invest your dollar back into your community. Serving Pullman Moscow Lewiston Clarkston Colfax and all rural and surrounding communities with New Ford and a variety of inspected pre-owned vehicles. If you are out of the area..don't sweat it WE DELIVER! Say Yes to Jess because we'll say Yes to You!

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