2590 South Grand Avenue
Pullman, WA 99163

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 5:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Jess Ford of Pullman

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was able to have my appointment scheduled within the

Reviewed by Sophie NorthJune 15, 2024

I was able to have my appointment scheduled within the week. Loren and Beth are wonderful to work with, they are incredibly knowledgeable and friendly! If you're looking for a tire rotation and oil change, they'll have you out the door in no time. The atmosphere is welcoming and relaxed. I did not feel as though anyone was trying to sell me something. I cannot recommend Jess Ford enough.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Would never work with dealership, had a deal worked out

Reviewed by joshuastebenFebruary 01, 2024

Would never work with dealership, had a deal worked out on a navigator but they sold it the day before it was to be delivered. Don’t have much respect for a dealership that does business like this.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Joshua, We are truly sorry of your recent experience!

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Did not receive a response to my inquiry.

Reviewed by kylenacAugust 10, 2023

Did not receive a response to my inquiry. Non at all. There is no excuse for that

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jess Ford of Pullman

Jess Ford is proud to invest your dollar back into your community. Serving Pullman Moscow Lewiston Clarkston Colfax and all rural and surrounding communities with New Ford and a variety of inspected pre-owned vehicles. If you are out of the area..don't sweat it WE DELIVER! Say Yes to Jess because we'll say Yes to You!

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  • No cost, no-hassle negotiation
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