707 Okoma Dr
Omak, WA 98841

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jess Auto of Omak

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

A55 ho

Reviewed by Q from Omak, WA May 12, 2023

Rip off jerk. Only helps if you got lots of money and new vehicle probably bought from him. Won't even lift hood of older car to check problem

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don’t

Reviewed by Chris from OmakApril 06, 2023

The service department is horrible. The guy that works there could not be bothered with giving me an estimate on a timing chain fix. He said he would have to pull all his guys to do that. xxx ? I will never go there or buy from them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

TAWANDA! My F150 FX4

Reviewed by Sheri Fournie from Riverside, WANovember 08, 2018

My first "car" was a 1953 Ford Pickup that I purchased in 1973. I've been a truck kinda gal ever' since! My and my critter outgrew our Ford Ranger and I really missed the performance of a V8. I went to Jess Ford in Omak, WA because I like the folks in the Service Department. I did some research and found that the F150 is still the leader of the pack...and my Son acquired one last summer and I was very impressed with how roomy it is, a Super Cab with a short bed....pretty cute! Jessica Nordmark and I made an appointment to "see what's available". Me and my dog drove our "Little Mule" (the Ford Ranger) down the Mountain and spent a lovely afternoon . Jess is very skilled. She listened to my "list", asked some very pertinent questions and within minutes she "nailed it". The first vehicle she showed me met my "needs" and was already outfitted with a Bull Bar AND a core heater! We didn't discuss color...but she brought me a "Black Pearl"! I know that the color isn't practical...BUT I LOVE IT! I looked at a few but they didn't "fit" like the one she first showed me. There was absolutely no pressure. Everyone I dealt with was very professional, knowledgeable and friendly. It was, hands down, my favorite car buying experience! I highly recommend Jessica, Jess Ford and their staff. Thank you All! I LOVE MY TRUCK!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Sheri! Thank You for your review! We love to hear stories like this as it reminds us what great of a team we have here at Jess Auto in Omak! We are very blessed. We are pleased to hear that Jessica and the team made purchasing your F150 your favorite car buying experience to date! Enjoy your new truck and we hope to see you again soon!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jess Auto of Omak

Jess Auto... Where a handshake still means something. It's been our way of doing business for the last 27 years. As a local family owned business we take pride in treating customers like friends. We serve 3 locations in Eastern Washington with Sales and Service, carrying new Ford Ram Dodge Chrysler and Jeep along with a variety of pre-owned vehicles. If you don't see what you're looking for we'll find it. With customer service being our number one priority the Jess Staff will ensure your experience is second to none. Say Yes to Jess because we'll say yes to you!

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