12610 Thompson Rd
Anacortes, WA 98221

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Sales: 888-698-7615

Used Cars: 888-698-7615

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Frontier Ford

Overall Rating:

2.1 (out of 5)

61% recommend this dealer

79 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This dealership is the lowest rating I can give them.

Reviewed by ME from COUPEVILLE, WA.January 03, 2024

This dealership is the lowest rating I can give them. They replaced my running boards, broke off a bolt and never said a word. I found out after figuring out why they were squeaking. They installed a new backup camera. did not calibrate the system, therefore no back up lines. Had another dealer do it for free. They installed a new drivers seat control module. That worked for about two weeks. they tried to charge me an extra $200.00 when it was not on the bill, then argued with me about it and now refuse to work on my vehicle. These people deserve a rating lower then 2.0. Then the owner tries to say they did nothing wrong. With their current rating they should just go out of business because I am telling everyone to go to Bellingham or Everett. these guys suck!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Reached out regarding a vehicle they had listed in

Reviewed by C ClarkSeptember 28, 2023

Reached out regarding a vehicle they had listed in Autotrader, the sales rep reached out and gave me some details and I asked for a total price out the door. Advised me that his manager would reached. Received a text from the sales manager Lance that did not reflect the current advertised price and also included a $500 “pulse brake” add on. I pushed back asking why the price was not what wash shown online and asking to remove the pulse brake. Fast forward a week after requesting a formal purchase order multiple times and booking a flight to come get the car I was finally sent a formal PO however it also did not reflect their currently advertised price ($700 higher). I called to see why and Lance got extremely frustrated and said they could come down from the PO price by $100 and that they reserve the right to not honor their advertised price. Was extremely rude and said do you want the car or not? I was honestly shocked as I have never seen a dealer that would not honor the advertised price…

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Andre was amazing in his proposal

Reviewed by 2023 Mach-E from Mill Creek, WASeptember 05, 2023

I knew exactly what I wanted and what I wanted to pay, at first we were a bit off so I thanked Andre and if something looked better please call me. Next day my phone was ringing from other dealerships I have gotten quotes from and Ford now offered 0% financing. Andre also was one of the calls, we chatted and he texed me the proposal. Was a deal done right! That evening I picked up mew 2023 Mach-E!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Frontier Ford

Frontier Ford in Anacortes - New & Used vehicle Dealer serving Anacortes and beyond since 1965!

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