Cowles Parkway Ford in Woodbridge including address, phone, dealer reviews, directions, a map, inventory and more

| Print Page

Overview
Dealer Reviews

Ford New Car Dealership in Woodbridge, VA

Overall Rating

4.7/5

Read dealer reviews

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles. We also have many used and certified pre-owned vehicles to meet any budget.

Our certified mechanics know how to keep your new Ford fine tuned and safe. So if you are in Woodbridge or the surrounding area, check out Cowles Parkway Ford!

Cowles Parkway Ford Reviews

Overall Rating

4.7/5

575 out of 615 people recommended this dealer

Customer Service:

4.3/5

Buying Process:

4.3/5

Quality of Repair:

4.6/5

Overall Facilities:

4.7/5

Very not satisfied with the service department

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

1/5

Overall Facilities:

2/5

Reviewed by Mastora
in Woodbridge, Va
September 14, 2019

I purchased a Ford explorer zero mile in 2018. Something is wrong with the Navigation view window, I took it to Cowles Parkway Ford in Woodbridge, Va where I bought the car to have it looked at. Service department apparently tried to fix the problem every time driving away from the dealership, I would test to see if the problem is fixed or not, i would call my service guy right away and informed him that the issue is not fixed, and he would suggest I make a new appointment to bring the car back, but after 3 attempts they still failed, I have been dealing with them since Feb, 2019. They have kept the car with out giving me a loaner at times for over a week. I also contacted my original sales person to make him aware of the issue, he said I was not the only person with such issue, our dealer have had similar complains from other Ford Explorer owners as well not to worry the service department will take care of it. The first time I took my car to have it looked at, my original sales person Ahmad Amin took the car in to the service department. Finally after 3 attempts the dealer is saying they have to replace the whole navigation window in order to fix the same problem, they really don't know what the problem is. They think replacing the whole unit will fix the problem. Now they want to charge me to fix it. Their excuse is the car is no longer under warranty. They have been making me take the car to them back and forth since February 2019. As soon as the warranty has expired ain which they took their time to fix the issue now they want money from me. I decided to contact FORD AS A COMPANY to explain the situation, but they are not much help, because the dealar took their sweet time and now the car is not under warranty. I will never purchase or recommend anyone to buy a car from them. All I wanted from them is to fix a simple problems. I own other cars such as BMW X5 and Infinity QX80. Never experienced such rude experiences with any company. Sally Preston Sally Preston 4 reviews 2 months ago I was very happy with the professionalism of our salesman Ahmed. He was very helpful and didn't fill our time with idleness. I car buying experience was quick yet efficient. He was very knowledgeable and was patient in answering all our questions. We are very happy with our "new" used car. Thank you so much Cowles Ford and Ahmed. Like

Did you find this review helpful?

Cr8tiveImages@AOL.com

Overall Rating:

4/5

Customer Service:

N/A

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by C. Houpt
in Herndon, VA
August 30, 2019

Mo, Jeff, Mimie were all very pleasant, knowledgeable and professional to deal with.

Did you find this review helpful?

Always great attention and service.

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Marlo
in Fredericksburg, VA
January 22, 2016

We bought our car here and we bring this car and the other we have to this facility. Always been great, attention, service, and feedback. We won't take our cars anywhere else.

Did you find this review helpful?

Show all dealerships that carry: Ford

Pictures of Cowles Parkway Ford

Picture of Cowles Parkway Ford in Woodbridge

Dealership Contact Information

Cowles Parkway Ford 13779 Noblewood Plz
Woodbridge, VA 22193

Sales: 888-890-3504
Used Cars: 888-897-8014

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	12:00pm	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	5:00pm	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	7:00pm	7:00pm	7:00pm	8:00pm	7:00pm	5:00pm

View Larger Map & Directions

New Car Locator New Car Inventory for Cowles Parkway Ford in Woodbridge, VA, 22193 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles

Certain specifications, prices and equipment data have been provided under license from Chrome Data Solutions ("Chrome Data").© 2019 Chrome Data Solutions, LP. All Rights Reserved. This information is supplied for personal use only and may not be used for any commercial purpose whatsoever without the express written consent of Chrome Data. Chrome Data makes no guarantee or warranty, either expressed or implied, including without limitation any warranty of merchantability or fitness for a particular purpose, with respect to the data presented here. All specifications, prices and equipment are subject to change without notice.