1911 Valley Ave
Winchester, VA 22601

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Sales: 888-493-6358

Used Cars: 888-494-3266

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Malloy Ford of Winchester

Overall Rating:

3.2 (out of 5)

87% recommend this dealer

650 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

You will overpay, not qualify for discounts, get

Reviewed by Dean from Winchester VAFebruary 15, 2024

You will overpay, not qualify for discounts, get lowballed on your trade and waste hours of your time while they haggle over finding ways to change the deal numbers to rip you off

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Dean, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lisa Walker, General Manager 888-710-7061

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This dealership you will overpay, not quality for

Reviewed by DeanFebruary 15, 2024

This dealership you will overpay, not quality for discounts, get low balled on trade in, and time wasted while the do shady numbers on the deal

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing this review regarding your experience with us, Dean. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lisa Walker, General Manager 888-710-7061

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not buy used from any Malloy dealership.

Reviewed by chuck2873September 29, 2023

Do not buy used from any Malloy dealership. First was a 18k lemon from Toyota 2 years ago. Now from ford, even blue certified. Told I was covered 4 months or 4k miles. If I had any issues bring in and they’ll make right. Now that I’m 45 days in with a looming 2k repair I was told today buy a jerk in sales not to buy used. Terrible customer service from a dealership that I’ve spent 80k on three cars in 4 years. ( bought one new). Don’t fall for their smoke and mirror tactics. They love making money selling nice looking vehicles with mechanical problems. Never again

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Malloy Ford of Winchester

We specialize in New Ford and Pre-owned Vehicles. We are the fastest growing Ford store in three states since the purchase of the dealership in July 2010. We have become the Truck Headquarters of the Shenandoah Valley. We have received great feedback as to how easy we are to deal with. Here at Malloy Ford we pride ourselves in the highest level of customer service from the moment you arrive at our doorstep through our Sales Service and Parts departments.

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