46869 Harry Byrd Hwy
Sterling, VA 20164
Sales: 703-574-2398
Used Cars: 703-348-5963
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Sterling, VA that carry Ford
Overall Rating:
4.2 (out of 5)
89% recommend this dealer
1020 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I came in to look at and test drive a 2025 Ford Escape.
I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.
Dealer Response
Cynthia, we're delighted to hear that Mirwais provided a pressure-free experience at Koons Sterling Ford. Enjoy your new 2025 Ford Escape and thank you for choosing us!
Maximum rating = 5
This was a Ggreat buying experience.
This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price
Dealer Response
Jerry, we're delighted to hear you had a smooth buying experience at Koons Sterling Ford! Enjoy your new truck and thank you for choosing us!
Maximum rating = 5
I bought a vehicle April 21st the car failed MD state
I bought a vehicle April 21st the car failed MD state inspection and they are trying to tell me that it's on me to fix. How did this vehicle pass inspection in Virginia if it's failing for an alignment. That means they are lying. Sales people are always nice until it's time to right a wrong. So not happy....How can an alignment go bad within 30 day? Please explain this to me.
Dealer Response
Natalya, I'm sorry to hear about your experience with the vehicle inspection. We strive for transparency and it's concerning that this issue wasn't addressed properly. I'd like to discuss this further and find a resolution together, so please reach out when you can. Thank you, Sophia Engler - Customer Relations Manager - 703-430-7700 Ext 20138 - sengler@koons.com
Maximum rating = 5
Koons bring the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
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