Berglund Ford

Ford New Car Dealership in Salem, VA

834 E Main St
Salem, VA 24153

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 1:00pm
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Reviews of Berglund Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service sucks

Reviewed by Joe from Salem,VaSeptember 20, 2022

Own a ford SUV under warranty, have been calling service for 2 days , no one answers the phone. This is ridiculous. Ford needs to pull this dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Salesperson was very helpful and not pushy!!!

Reviewed by Anita Cahoon from FincastleApril 21, 2020

Im looking to spend 40,000 toward a car and want to test drive a few since now the Mustangs have so many options. Don't want to be stuck at the desk for hours talking payments until i have decided which car is for me. This particular Salesperson was not pushy, volunteered to come in on his day off to be there to help me decide and said i could drive as many as i wanted...He will be my Salesmen for sure!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Ed Yarber

Reviewed by Edwin Yarber from Salem, VirginiaJanuary 10, 2020

Mr. Bobby Porter (Service Manager) and his technician are without a doubt the best Ford service dealership in the Roanoke Virginia area! Very professional and customer focused.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Berglund Ford

Our dealership is dedicated to providing our customers with top-tier automotive service. When you shop at Berglund Ford you'll discover such conveniences as:

Committed and friendly staff dedicated to making your buying experience easy and enjoyable
Exceed customer expectations before during and after the sale
Complimentary first oil change with labor and filter included when you purchase of any new or used vehicle from us.
We offer a 100000-Mile Warranty for our Q-Certified vehicles
Free shuttle rides to and from the Roanoke Airport*
Courtesy vehicle loaner included with service**
Free Wi-Fi and computer access

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  • No cost, no-hassle negotiation

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Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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