10601 Midlothian Turnpike
Richmond, VA 23235

Get Directions

Sales: 804-594-8790

Used Cars: 804-594-8758

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Sheehy Ford of Richmond

Overall Rating:

4.5 (out of 5)

95% recommend this dealer

2067 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Wouldn’t try buying a car from off of here when you call

Reviewed by Jason Henderson from Yanceyville NCJanuary 29, 2026

Wouldn’t try buying a car from off of here when you call to see about buying a car they will change the price and won’t contact you back. Be careful… Heads up

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We understand how an experience like this could be frustrating and appreciate you sharing your perspective. Vehicle pricing may adjust due to market conditions and availability, and communication timing does not always align as intended. While we regret that this left a negative impression, we value the opportunity to learn from feedback like this.--Sheehy Ford of Richmond--

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Couldn't get no help from the salesman that messaged me.

Reviewed by Tone from Danville va December 22, 2025

Couldn't get no help from the salesman that messaged me. So it was a bad

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your feedback. We’re sorry to hear that your interaction did not meet expectations, as we strive to be responsive and helpful throughout the process. Your comments have been noted and will be used to reinforce our customer service standards. If I can be of further assistance, please feel free to contact me at leighanncostley@sheehy.com. --Leigh-Ann, Customer Relations Manager

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I recently had my F-150 in for significant service at

Reviewed by Dennis Allen from Midlothian, VANovember 29, 2025

I recently had my F-150 in for significant service at Sheehy Ford and worked with Service Advisor Stephen Whitman. Stephen took excellent care of my vehicle and clearly demonstrated that he cared about both the quality of the work and my safety. He was professional, communicative, and kept me informed throughout the entire process. Based on this experience, I am very satisfied with the service provided and would gladly work with Stephen again and recommend him to other customers.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Sheehy Ford of Richmond

Sheehy Ford of Richmond is here to meet each of your automotive needs by providing friendly service, precise attention to detail and, of course, a superb selection. So whether you're in the market for a new Ford model, a used car, a replacement part or you just need a quick oil change, be sure to make our Richmond, VA, dealership your first and only stop. The first thing you'll notice when you step into the Sheehy Ford of Richmond showroom is an amazing selection of new Ford models to choose from, including the Ford Escape, Focus, Fusion, Mustang cars or a Ford F-150 or F-250 truck. We carry a wide range of Ford models near you that make cruising Richmond, VA, Midlothian, Chesterfield, VA, Powhatan and Amelia Court House a more enjoyable experience, and a test drive is never more than an inquiry away, meaning you can learn more about any more you're interested in with ease. We also offer a selection of lifted Ford trucks for sale and have Ford truck specialist on staff. David Willoughby can help you lift, lower, or supercharge your truck. Whatever you are looking for we can help. If a new Ford isn't what you had in mind, then why not take a look at our wide variety of used vehicles? Every one of them a gem, a complex story of previous ownership, with personality emanating from every line and curve, all at very affordable prices. If you're still concerned about payments, our skilled financial team will help you secure a Ford loan or lease that can fit nearly any budget. Want to Talk Auto Finance? Here at Sheehy Ford of Richmond, We're Ready to Help Richmond, VA, Midlothian, Chesterfield, VA, Powhatan and Amelia Court House Drivers Like You. So, you've found the vehicle you most desire. You want to go home in it. We want you to go home in it. But, all the details must be sorted out when it comes to financing. That's where our car loan and Ford specialists step in. We're here to help you by going over every option clearly, and will work hard to find the right plan for you. We want to make your dreams of ownership happen, and this is all part of the Sheehy Ford of Richmond experience we strive for. Of course, financing a car is a big investment, and it isn't something that the average consumer does annually - it's a special occasion. With that said, we make sure to provide support for your vehicle years after its left our showroom in Richmond, VA. At our Ford service and repair center, our friendly professionals match their experience with top-quality auto parts to keep you and your next vehicle together, even longer. So what are you waiting for? Visit our Sheehy dealership near you at 10601 Midlothian Turnpike in Richmond, VA and Sheehy Ford of Richmond will provide you with a helping hand you can rely on. No matter the service, your needs are our priority and we'll do our absolute best to ensure you leave with a smile. Because even though vehicles are what we sell, customer satisfaction is our business.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top