12764 Governor George C Peery Hwy
Pounding Mill, VA 24637

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Sales: 276-963-3673

Used Cars: 276-963-3673

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Freedom Ford Lincoln of Claypool Hill

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I took my car in for a repair my car was not staying

Reviewed by Roger meadpws from tazewell va.June 13, 2025

I took my car in for a repair my car was not staying charged up or start . >They said it battery which was replaced with a new battery which was still under .warranty .they said a computer was replaced that was supposed to be the problem .Was billed 1;266 car still didn't start .Then they said the alternator was bad they said would be another 1000 charge to put a new alternator on .talked manager over garage no help Mr. Ernest and a guy named Rob who was over the garage .Both was very rude was told that may not be the problem .I may have pay more had to take to another garage .Was very disappointed i n the service.Would never do any business with these people .Would never recomend to any one . I have paper work to prove what I have said Mrs Roger Meadows.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Freedom Ford of Claypool Hill

Reviewed by Deborah Lester from Cedar Bluff, VASeptember 10, 2022

Zac Perkins handled our purchase of the Ford F-150 by text message due to being home bound with COVID. He handled all details in an exceptional manner and quickly. Zac is definitely an asset to this dealership. We got a great deal right here locally.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

carriey94@gmail.com

Reviewed by Joshua Dean Yates from Pounding Mill, VASeptember 21, 2020

Matthew Rife done great, everytime we have been in there he has went above and beyond to make sure we get what we want.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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