12896 Jefferson Avenue
Newport News, VA 23608

Get Directions

Sales: 757-989-5700

Used Cars: 757-989-5700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Southern Ford

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

3535 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Great work and great people.

Reviewed by nickhazelettDecember 08, 2025

Great work and great people. Only issue I had was that I took my car in for a recall repair and wasn’t informed that it would take multiple days. I wish I knew, because I had to spend $40 on an uber instead of preparing a ride. Southern should have given an accurate date of completion or provided a temporary vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Receptionist was very friendly and extremely helpful.

Reviewed by RustjoeyDecember 08, 2025

Receptionist was very friendly and extremely helpful. Drop off and pick up went great as well

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

She kept me up to date on what was going on with my SUV.

Reviewed by yolandashy11December 07, 2025

She kept me up to date on what was going on with my SUV. And the mechanic was very knowledgeable

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Southern Ford

The team at Southern Ford would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top