12896 Jefferson Avenue
Newport News, VA 23608
Sales: 757-989-5700
Used Cars: 757-989-5700
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Newport News, VA that carry Ford
Overall Rating:
4.7 (out of 5)
94% recommend this dealer
3630 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Kevin did a great job taking care of me and anyone else
Kevin did a great job taking care of me and anyone else who helped him with my vehicle did a fantastic job. It’s driving better than ever now!
Maximum rating = 5
Knowledgeable representative Getting information earlier
Knowledgeable representative Getting information earlier in the day would have been helpful. The appointment was set for 9:30 am and we didn't hear anything until after 3 pm which is a long time for what ended up being a battery change. We also didn't appreciate the extra charges not disclosed upon agreement. Additionally, the cost of a battery replacement is likely more than twice the cost at a non-dealership location.
Maximum rating = 5
Brought vehicle in for transmission shifting problem.
Brought vehicle in for transmission shifting problem. Ford requires test and approval for extended warranty to order parts and repair which I believe delays repair time. Ford needs to speed this process up. Transmission repaired and is working great now.
Maximum rating = 5
The team at Southern Ford would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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