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Bill Talley Ford Inc

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• Dealer Reviews

Ford New Car Dealership in Mechanicsville, VA

Overall Rating

2.2/5

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Are you looking to buy a new Ford in Mechanicsville, VA? Then check out Bill Talley Ford Inc.

Bill Talley Ford Inc has plenty of selection when it comes to F-150, Ranger and Escape inventory and the pricing is definitely competitive. And remember to print out this resource guide with Bill Talley Ford Inc’s address, directions and a map for when you swing by for a test drive.

Bill Talley Ford Inc Reviews

Overall Rating

2.2/5

2 out of 6 people recommended this dealer

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

1/5

Overall Facilities:

1/5

2017 ford escape engine replacement.

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

N/A

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Darlene B Griffith
in Farnham
June 13, 2019

Car has been there 1 month and still not finished. Said waiting for gasket. That is what they said s week ago. Said would be ready that day or next. That was a week ago. Car has been there for at least a month waiting for parts or other excuses

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No Service

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

N/A

Quality of Repair:

1/5

Overall Facilities:

N/A

Reviewed by Hokie
in Mechanicsville
May 29, 2018

After receiving several notices and warnings to have my airbag recall scheduled, I called the Ford 800 number and was told the parts were not yet available. I checked back every month. In April I called and was told that the parts were now available for my Ranger. I called Bill Talley to schedule my recall servicing. The lady said they did not have parts for it; did not know if or when they would have parts; told me to keep checking back? She did not have a clue. I immediately called Sheehy of Ashland and was told the parts would be ordered for my vehicle and to be sure they were there we should schedule one month out. We did, they did and I was treated with utmost professionalism, given a ride to work, picked up from work and was done by lunch. Can't say that about Bill Talley Ford.

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Sorry Truck is Sold

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

N/A

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Glen
in Washington DC
June 04, 2016

Called Cindy before leaving DC area to confirm truck was still available and confirm closing time. Drove 90 minutes each way to be told 90 minutes later truck sold days ago. Will not do business again.

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Dealership Contact Information

Bill Talley Ford Inc 6280 Mechanicsville Turnpike
Mechanicsville, VA 23111

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