Battlefield Ford of Manassas in Manassas including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford New Car Dealership in Manassas, VA

Overall Rating

4.3/5

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Welcome to Battlefield Ford Manassas, Va. We are located in Northern Virginia in the city of Manassas. Our goal is to make sure that each of our customers receives the highest quality of service that we can provide. At Battlefield Ford, we have built our reputation on superiority of our service. Whether you are looking for the best deal on a new Ford or a pre-owned car, we can help with every step of your purchase. We are located in the greater Washington DC area near Fairfax, Chantilly, Gainesville & Warrenton. Our friendly, professional staff members can answer any question on new or used car. We're here to help with your search.

Need service for your new Ford? Battlefield Ford of Manassas's Ford-trained mechanics can help.

Battlefield Ford of Manassas Reviews

Overall Rating

4.3/5

70 out of 85 people recommended this dealer

Customer Service:

3.6/5

Buying Process:

3.8/5

Quality of Repair:

2.1/5

Overall Facilities:

4/5

Showing 1 - 3 of 85 Reviews

Not impressed

Overall Rating:

3/5

Customer Service:

2/5

Buying Process:

N/A

Quality of Repair:

3/5

Overall Facilities:

3/5

Reviewed by JR
in Culpeper, VA
December 17, 2018

Not really impressed with customer service of service writers. Nor was I really impressed with the length of time I was in the shop waiting.

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Ripped off by Battlefield Ford? File Va complaint

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Robert Bird
in Manassas va
December 12, 2018

This place ripped us off. They never acted in good faith. They lied about the vehicle not being in a accident they lied about the number of owners. They misled us every step of the way. Dont buy a car from these crooks. We arent the only victims...

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Broken promises and selling unsafe truck

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

2/5

Quality of Repair:

1/5

Overall Facilities:

3/5

Reviewed by Alex Chandler
in Chambersburg , PA
October 17, 2018

Purchased a 2013 ford f150 with only 72000 miles test drove vehicle appeared to be okay had Virginia current inspection sticker. Drove home to PA then after a week heard a grinding in front . Took to local ford dealer who discovered the front brakes and rotors were metal on metal. Replaced by our local ford dealer because it was unsafe to drive. Contacted cesar the sales manager at battlefield who agreed to speak to GM and reimburse us for expense of repair. Then sent pictures and invoice to cesar via email as he requested. He called back stated he received information. No further follow up from Cesar or any personnel from battlefield since Sept 26. Numersous phone calls have been made to cesar, GM and finance and no one has returned any phone calls. Poor customer service. Ford headquarters contacted and they attempted to speak to someone at battlefield and they sent her to voicemail. Ford headquarters recommended filing a complaint with BBB and they would assist with verifying they would not speak to them as well. Dont trust these people. They could have made it right as they promised but instead they continue to ignore our calls and emails.

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Pictures of Battlefield Ford of Manassas

Picture of Battlefield Ford of Manassas in Manassas

Dealership Contact Information

Battlefield Ford of Manassas 8820 Centreville Rd
Manassas, VA 20110

Sales: 703-794-4632
Used Cars: 703-794-4634

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	12:00pm	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	5:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	4:00pm

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New Car Locator New Car Inventory for Battlefield Ford of Manassas in Manassas, VA, 20110 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles

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