Battlefield Ford of Manassas in Manassas including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford New Car Dealership in Manassas, VA

Overall Rating

4.1/5

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Welcome to Battlefield Ford Manassas, Va. We are located in Northern Virginia in the city of Manassas. Our goal is to make sure that each of our customers receives the highest quality of service that we can provide. At Battlefield Ford, we have built our reputation on superiority of our service. Whether you are looking for the best deal on a new Ford or a pre-owned car, we can help with every step of your purchase. We are located in the greater Washington DC area near Fairfax, Chantilly, Gainesville & Warrenton. Our friendly, professional staff members can answer any question on new or used car. We're here to help with your search.

Battlefield Ford of Manassas's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.

Battlefield Ford of Manassas Reviews

Overall Rating

4.1/5

71 out of 90 people recommended this dealer

Customer Service:

1.5/5

Buying Process:

1.9/5

Quality of Repair:

1.3/5

Overall Facilities:

2.3/5

DONALD FROM MANASSAS

Overall Rating:

3/5

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

2/5

Overall Facilities:

3/5

Reviewed by DONAL w RICHARDSON
in MANASSAS virigina
July 19, 2019

was very disappointed in loaner car I received after I brought my f150 in for a repair.the carthat we were given was dirty ,thrash was all over the floor.THE WINDOWS in car was dirty barely see thru them.Very disspointed………..

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Tried to charge me $199.98 for a price quote

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Disgusted Customer
in Manassas
June 21, 2019

I brought my pickup in for a free repair on a factory recall. They asked if I needed an oil change or any other service. I replied "No but the weather stripping on the passenger door has come loose. Can you give me a quote on a replacement weather strip for that one door? Don't do any work without talking to me but let me know what the weather stripping would cost to replace. They called several hours later and said they had the part in stock and they wanted permission to install. I asked THREE times for the cost and the guy kept mumbling the price. Finally, I demanded that he speak up. He says $299.98 to replace it. I said "No way, that's crazy! The noise is annoying but it's not $300 worth of annoying." He was noticeably mad that I refused and when I asked if my repair would be ready by the promised time he said he'd call me." AT THE END OF THE DAY, he finally calls and says it's ready. Twice as long as the promised time. When I show up to get my keys they try to demand $199.98 for DIAGNOSTIC test. It was a simple safety recall repair and they want to charge me $200? Oh no, they say that's for diagnostic on the weather stripping. xxx? They open the door and the weather stripping falls loose from the door. Do they charge $200 as a Diagnostic fee for confirming that your tire is flat? They refuse to return my key unless I pay them and offer to drop it to $99.95. At this point, most women and a lot of men would have buckled and paid. I started demanding the service manager saying that I never signed anything or agreed to pay for anything, I just asked for a price quote. When he saw that I hadn't signed he reluctantly gave up my keys. No apology, no regrets. LOW DOWN DIRTY THIEVES IS THE PHRASE THAT COMES TO MIND. $199.98 for asking for a price quote on a small repair part. Go buy a Toyota Tundra. Last Ford I will ever buy!

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Fantastic Experiences

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

1/5

Overall Facilities:

5/5

Reviewed by Orlina L Tucker
in MANASSAS PARK
April 09, 2018

We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.

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Pictures of Battlefield Ford of Manassas

Picture of Battlefield Ford of Manassas in Manassas

Dealership Contact Information

Battlefield Ford of Manassas 8820 Centreville Rd
Manassas, VA 20110

Sales: 703-794-4632
Used Cars: 703-794-4634

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	12:00pm	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	5:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	4:00pm

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New Car Locator New Car Inventory for Battlefield Ford of Manassas in Manassas, VA, 20110 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles

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