2895 S Seminole Trail
Madison, VA 22727

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Sales: 540-318-7193

Used Cars: 540-783-3248

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 1:00pm

Reviews of Madison Ford

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

208 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I purchased a used F-150 From Madison Ford 2 days ago and

Reviewed by Jeremy H from Falls Church, VANovember 19, 2024

I purchased a used F-150 From Madison Ford 2 days ago and it was really the best car purchasing I'm ever had. I had been looking for the right truck for months and had a lot of dealerships waste a lot of my time. I just happened to be traveling past Madison and stopped to see what they had. I find the perfect truck and worked with Johnny to help me through the process. I really trusted Johnny, which says a lot in this industry. He worked really hard to make sure that we had a great experience and got exactly what we were looking for. I drove it Friday and came back Saturday to sign the papers. It took maybe two hours total including test driving, trade valuation (I got 4 prices for my trade and Madison was the highest by far), credit app and paperwork, and signing and driving home). It was really just an easy, stress free, process and I couldn't be happier. Everyone at the dealership was great including the finance person. I never once felt like it was me against them as I find typical when purchasing a car. I would love to buy all of my cars at this Dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Jeremy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I purchased a used F-150 From Madison Ford 2 days ago and

Reviewed by dtc1976November 18, 2024

I purchased a used F-150 From Madison Ford 2 days ago and it was really the best car purchasing I'm ever had. I had been looking for the right truck for months and had a lot of dealerships waste a lot of my time. I just happened to be traveling past Madison and stopped to see what they had. I find the perfect truck and worked with Johnny to help me through the process. I really trusted Johnny, which says a lot in this industry. He worked really hard to make sure that we had a great experience and got exactly what we were looking for. I drove it Friday and came back Saturday to sign the papers. It took maybe two hours total including test driving, trade valuation (I got 4 prices for my trade and Madison was the highest by far), credit app and paperwork, and signing and driving home). It was really just an easy, stress free, process and I couldn't be happier. Everyone at the dealership was great including the finance person. I never once felt like it was me against them as I find typical when purchasing a car. I would love to buy all of my cars at this Dealership.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had very good friendly advice in ordering my 2025 Ford

Reviewed by Phensley622November 16, 2024

I had very good friendly advice in ordering my 2025 Ford Explorer. Love them very much.❤️

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Madison Ford

We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.

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