2895 S Seminole Trail
Madison, VA 22727
Sales: 540-318-7193
Used Cars: 540-783-3248
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 7:30am – 1:00pm |
See all dealerships near Madison, VA that carry Ford
Overall Rating:
4.8 (out of 5)
98% recommend this dealer
238 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We had a very positive experience purchasing our preowned
We had a very positive experience purchasing our preowned vehicle from Madison Ford. Our salesman allowed us to compare vehicles by test driving. The person working with us on registration and other paperwork was well organized and moved along faster than we expected.
Maximum rating = 5
POTENTIAL FRAUD ALERT I took my vehicle to Madison
POTENTIAL FRAUD ALERT I took my vehicle to Madison Ford at the end of September for service. At minimum they should have changed my oil, rotated my tires, filled my tires, and filled my fluids. None of those things occurred. For all I know they played poker for the 90 minutes I was sitting in the waiting room. Their excuses for not having serviced my car were more than ridiculous. A middle schooler would see through their lies.
Dealer Response
Hi, thank you for sharing this recent experience with us. Please reach out to us at (540) 948-6806 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Maximum rating = 5
POTENTIAL FRAUD ALERT I took my vehicle to Madison
POTENTIAL FRAUD ALERT I took my vehicle to Madison Ford at the end of September for service. At minimum they should have changed my oil, rotated my tires, filled my tires, and filled my fluids. None of those things occurred. For all I know they played poker for the 90 minutes I was sitting in the waiting room. I can prove my claims and the only excuses they provided were the most ridiculous thing I have ever heard. Middle school students wouldn't believe any if it.
Dealer Response
We appreciate you sharing your thoughts. Our service manager was present for your visit and personally witnessed the work performed on your vehicle. Based on both our documentation and firsthand observation, we are confident the service was completed as stated. While we understand you may see things differently, we stand by the integrity of our team and the work they do each day.
Maximum rating = 5
We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.
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