2895 S Seminole Trail
Madison, VA 22727

Get Directions

Sales: 540-318-7193

Used Cars: 540-783-3248

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 1:00pm

Reviews of Madison Ford

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

240 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Friendly, customer service all the way.

Reviewed by barbaraflanagan66January 16, 2026

Friendly, customer service all the way. They did a great job getting my car in and out of service

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Finance department change financing bank after paperwork

Reviewed by stevebrooks197January 03, 2026

Finance department change financing bank after paperwork was signed with out my knowledge or approval. Will not go back. Sale process was good and salesman was good.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Did not like like Johnny's attitude and the way he talked

Reviewed by Ford Customer from alexandria, virginiaDecember 14, 2025

Did not like like Johnny's attitude and the way he talked to me as a customer. I personally do not recommend working with him. He will cost that dealership in loss revenue. He needs remediation in customer service.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 948-6806. We look forward to hearing from you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Madison Ford

We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.

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