Ford
New Car Dealership in Luray, VA
Overall Rating
4.6/5
Read dealer reviews
Our Story. A lot of dealerships like to talk about how much they're a part of the community. But, at Marlow Ford, we're not just part of the community.The community is part of US! So, whether you stop by to buy a part, service your car, or test drive one of our large selection of new or quality pre-owned vehicles, when you walk into Marlow Ford, odds are, you'll be greeted by an old classmate, a member of your church, a parent of your child's classmate, or even a neighbor. After all, we live in this community, too, and strive to treat our neighbors the way we'd like to be treated. That's what being our Customer for Life means us.
Marlow Ford also has a service department if you need ongoing support with your new Ford, Marlow Ford has Ford-trained mechanics and uses the highest quality parts. If you are in Luray, Marlow Ford should be your dealership!
Marlow Ford Reviews
Overall Rating
4.6/5
19 out of 20 people recommended this dealer
Overall Facilities:
4.3/5
2016 F-150 FX4 XLT
Reviewed by KRidley
in Chatsworth, GA
January 14, 2020
Found the truck of my dreams on their website and initiated a request for more info. My salesman, Bobby, went above and beyond to make this happen. We drove from Georgia to pick it up. They had all the paperwork ready and was in and out in no time. Bobby went over all of the functions everything on the truck. I would highly recommend Marlow.
Lied to me or weren't making enough money off me..
Reviewed by Will s
in Girard ohio
August 27, 2019
I found a jeep for a really good price on their website, and worked out the numbers over the phone and email. I sold my car because they gave me a ridiculous trade value on it. Then I applied online for credit.... As i live 7 hours away and wanted to make sure i got a decent rate. 45 minutes after I had applied (they ran my credit thru 3 or 4 places) I had called back to accept the terms and place a deposit. I was informed "oh sorry that car that we have been talking about for a WEEK....JUST SOLD AT AUCTION.... okay sure. Im not even sure the jeep existed or they werent making enough money on my deal and wanted to sell it to someone else. I feel deceived and unvalued as a customer. I told them I was selling my car and they could have stopped me and said hey... now im without a car until i find another one!!!!!....If you have any intelligence you will heed my warning and go elsewhere with your money.... these people give car salesmen and dealers the bad reputation that they have. Such a shame. Im just glad i didnt drive 7 hours to get there and they 'sold" it. I guess they had the decency not to have me do that.
My name is David Hyatt
Reviewed by David Hyatt
in Stanardsville Va.
January 29, 2017
I wish to thank Penni Sue sales representative at Marlow Ford for such a pleasant experience showing me a vehicle of my choice with no pressure on me to purchase. I was permitted to test drive a 2012 Toyota Tacoma by myself with out a sales person. This showed me trust worthy of a dealership. I didn't make the purchase that day but returned at a later date to make that purchase. I have had so many wonderful comments over my purchase. I expressed my satisfaction of Marlow Ford and for Penni Sue as a superior Sales person.
