10751 W Broad St
Glen Allen, VA 23060

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Sales: 804-474-0571

Used Cars: 804-474-0571

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Richmond Ford West

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1288 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fred LOVES his new Mustang GT 5.

Reviewed by Susan TrimbleSeptember 25, 2025

Fred LOVES his new Mustang GT 5.0! Thanks so much to Sam Pierce for an awesome sales experience. Possibly the easiest sale ever made. And then came the customizing with Joey Foust! Joey hooked him up with beautiful ceramic coating so the GT shimmers & shines, plus the gorgeous custom leather racing seats and window tinting we just have to get. Joey is definitely the Go-To guy for customization. He couldn't be any nicer, is extremely knowledgeable, and made sure we were absolutely thrilled with everything. Thanks for a great experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joey Foust was absolutely fantastic.

Reviewed by Ronaldbenton1January 31, 2025

Joey Foust was absolutely fantastic. Very, very professional and helpful. Same for Sam Pierce and Brett Kody. Thanks Richmond Ford West.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jeannine was so patient throughout the sales process.

Reviewed by FozDecember 30, 2024

Jeannine was so patient throughout the sales process. She was very knowledgeable and didn't use any high-pressure tactics to try and gain my business. She followed up with me but wasn't overbearing like I've experienced at other dealerships. I really enjoyed the process and felt like she listened to me and understood what I was looking for and helped me get the perfect vehicle for me. I would definitely recommend that you work with Jeannine and I look forward to buying another vehicle from her down the road.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Richmond Ford West

Our Ford dealership in Glen Allen, VA has been helping our friends and neighbors shop for Ford cars for over 100 years. Richmond Ford West is also a proud Ford President's Award recipient. We cordially invite you to visit our dealership to help us continue making history. As a quality Ford car dealer, we try to differentiate ourselves from other dealerships by making the customer experience unique. We do that by giving each customer who walks through our dealership doors an exceptional car-buying or service experience and educating them about the vehicle they're buying. We also host events like new owner seminars. It's our way of showing our customers the new and exciting features of their new Ford. Swing by and: Learn more about your new ride. Meet other folks in the area who have also purchased new Ford rides. Win some cool prizes!

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