Koons of Falls Church Ford in Falls Church including address, phone, dealer reviews, directions, a map, inventory and more

| Print Page

Overview
Dealer Reviews

Ford New Car Dealership in Falls Church, VA

Overall Rating

4.7/5

Read dealer reviews

Why buy from us?
*Koons Falls Church has one of the largest selections of new Fords in stock! *All Certified pre-owned vehicles come with a 10 yr/100,000 mile warranty.
*Every used vehicle comes with our 7 day exchange Program! *We offer extended service and maintenance coverage plans *We offer financing to fit your lifestyle *Get a Car fax vehicle report on all pre-owned vehicles. *Our sales department is open 7 days a week
*Se Habla Espanol

And so much more! Koons - We're gonna WOW ya!

Koons of Falls Church Ford's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.

Koons of Falls Church Ford Reviews

Overall Rating

4.7/5

340 out of 363 people recommended this dealer

Customer Service:

4.3/5

Buying Process:

4.2/5

Quality of Repair:

4.5/5

Overall Facilities:

4.8/5

Gideon and Pedro lied to me

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by David
in ny
August 16, 2019

I tried to buy a Ford Escape, I negotiated a deal with a salesman named Pedro. Once we agreed on a price he passed me off to another salesman named Gideon. I asked Gideon to send documents to my bank and insurance company. He never did. Days passed, July turned to August and the sale price of my car changed and went 2000 dollars higher. Gideon texted me "No deal sir" and that is the last I heard from him. No way to treat a customer, buffoonish behavior. I bought another car from another dealer. Wasted my time.

Did you find this review helpful?

Koons Ford Falls Church

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Deborah Stepman
in WASHINGTON
August 15, 2019

Best customer service experience. The reps are friendly and curteous. They keep you informed of repairs while you wait. They deserve a 10 star rating.

Did you find this review helpful?

Bought 3 cars in two states from one store

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Sean Jensen
in Falls Church
April 09, 2018

Go buy from Jeff O. Would not buy from anyone else. He has consistently provided the best customer service and is as honest as it gets when it comes to cars sales. Thanks Jeff!

Did you find this review helpful?

Show all dealerships that carry: Ford

Pictures of Koons of Falls Church Ford

Picture of Koons of Falls Church Ford in Falls Church

Dealership Contact Information

Koons of Falls Church Ford 1051 E Broad St
Falls Church, VA 22046

Sales: 571-297-1453
Used Cars: 571-297-9432

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	10:00am	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	8:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm	8:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	6:00am	6:00am	6:00am	6:00am	6:00am	7:30am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	5:00pm	5:30pm

View Larger Map & Directions

New Car Locator New Car Inventory for Koons of Falls Church Ford in Falls Church, VA, 22046 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles

Certain specifications, prices and equipment data have been provided under license from Chrome Data Solutions ("Chrome Data").© 2019 Chrome Data Solutions, LP. All Rights Reserved. This information is supplied for personal use only and may not be used for any commercial purpose whatsoever without the express written consent of Chrome Data. Chrome Data makes no guarantee or warranty, either expressed or implied, including without limitation any warranty of merchantability or fitness for a particular purpose, with respect to the data presented here. All specifications, prices and equipment are subject to change without notice.