Koons of Falls Church Ford

I strongly recommend that anyone considering a used car purchase avoid Koons. Within 1,400 miles of buying a 40,000-mile vehicle, I had to replace the engine. The independent shop that performed the work showed clear signs that the engine had previously been opened and that parts were missing—indicating Koons was aware the engine was a problem long before the sale. I reached out to management, including Sulaiman Ahmad and Alex Atanassov, and received no response. Once the sale was complete, the dealership showed no interest in customer service or accountability. Based on my experience, Koons appears focused solely on moving vehicles off the lot, not on selling reliable cars or standing behind the products they sell. I would also avoid their repair shop given what was uncovered during the engine replacement.

Everything g was horrible especially the bait and switch and different price than was stated

I have two vehicles that I purchased at Koons Ford in Falls Church. In September 2025, I took my F250 there because it has the ongoing BLIS problem where the BLIS constantly issues false oncoming traffic warnings. Some warnings are as if I am pulling a trailer, which I have not done in many years. They pulled some data, charged me over $250, and sent me on my way with no repairs. The BLIS warning system on older F250 trucks is all over the internet; however, they pulled some data, did no repairs, charged me as above, and sent me on my way with no BLIS repairs. My truck still issues a BLIS at every intersection, as well as other potential cross traffic situations. I still need some help with problem, which other owners have also posted on the internet.