Myers Ford

I had a great experience at Myers Ford. Very helpful and informative. I would recommend them to all my friends.

I use Myers Ford for all my car needs as they are friendly, reliable, and provide transportation to and from my work location when the work is done. However, I am honestly not happy with their service team's handling of tire maintenance. They are the only location I have been to that won't normally do tire balance with each routine tire rotation, as is typically recommended, unless they feel vibration while driving the vehicle. In fact, during our last tire rotation, when I asked for them to do it anyway to ensure my tires are balanced properly, they insisted it was not needed. So, after some back and forth on this, I trusted their recommendation and did not have it done, which I now regret. Fast forward 6 months later during our state inspection, we were told that the rear tires are getting very low which makes no sense since we had only put 13,000 miles on them. When we asked why this would happen, we were told it is likely due to the tires themselves, which is unlikely as the front tires were fine. We also never had this issue before with the same style of tires in previous years. However, it's clear that the rear tires wore out unevenly because they forced us to skip routine tire balance during our last tire rotation six months earlier. Now, I must wait for a prorated refund on those two tires and pay the remainder toward new ones because of their poor judgement.

Have dealt here for years, and always had great service. Went in for The Works, Was quoted $472 for rear brakes that were “needed soon” but would pass inspection. They didn’t have time to do inspection. Went somewhere else the next day for inspection. Was told the brakes did not need replaced soon. But, when needed, quoted me $540 for front AND rear brakes, AND front rotors if needed.