Cavalier Ford Chesapeake Square

Mike in the service department was very helpful and very knowledgeable of what needed to be done to my truck. The truck was finished in no time at all

They claimed my appointment was not in the system, even though they say my name in the computer. Kept my car for 20 hours and did nothing. I asked for an oil change, fluids check, and to check another issue, all that was done was supposedly the other issue, but now I'm skeptical. Never called to update me that my vehicle would be kept overnight. This is my second time coming here, and same treatment, will not return.

I cannot say enough good things about this place. I brought my car in because it smelled like gas inside my car. Didn’t think much of it, just wanted to have it looked at. As soon as they popped the hood they found oil from my recent oil change at “Take 5 Oil” everywhere and that the technician at “Take 5 Oil” never put the cap back on. The company was refusing to pay for all that needed to be done and these guys really went to bat for me. I’m 5 months pregnant, new to town, with a husband out at sea. I had nobody to help me but these mechanics and customer service reps and managers treated me like family — and took care of all of it in one day so I could go to work. I know very little about cars and engines and I have been taken advantage of in the past by other mechanics, but these guys are the real, honest deal. If you want a good, quick service by RELIABLE people who actually care about you and not just how much money they can get you for, go to these guys.