2070 Seminole Trail
Charlottesville, VA 22901
Sales: 434-443-4940
Used Cars: 434-443-4951
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Charlottesville, VA that carry Ford
Overall Rating:
3.1 (out of 5)
92% recommend this dealer
1292 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My 2014 Mustang with 19,500 miles was diagnosed by Malloy
My 2014 Mustang with 19,500 miles was diagnosed by Malloy Ford of Charlottesville, VA with a bad clutch and pressure plate. The car sat in service for two months waiting for clutch parts. I had to initiate all calls and chase down the service people to get any kind of status. Gave up on Malloy Ford and just came in to pick up car as is. It ended up that a brake/clutch fluid change corrected the clutch issue and prevented a $3200 replacement. Don’t know if Malloy Ford is dishonest or just inattentive. Either way I will never again set foot in Malloy Ford. I was going to sell the 2014 Mustang and buy a new 2025 GT Mustang but don’t want to run a new car all the way to the Richmond Ford dealer for factory service. This experience soured me on Ford and won’t ever be back.
Dealer Response
Thank you for sharing your experience with us. We appreciate your feedback about the service on your 2014 Mustang. It’s important for us to provide clear and timely communication, and your experience does not reflect our standards. I will share your feedback with our team and address these issues internally. If there is anything else you would like to discuss about your experience, please feel free to contact me directly. Michael Gojmerac, Service Director 434-977-7960 ext 4003
Maximum rating = 5
Malloy Service diagnosed my 2007 Mustang with a bad PCM
Malloy Service diagnosed my 2007 Mustang with a bad PCM and wanted $2,200 to replace it. I sent the PCM toa diagnostic shop in Herndon and was told that it was good. I took the car to a local shop and they replaced two relays. Malloy Service is a ripoff.
Dealer Response
Thank you for your feedback, Dennis. I understand your concerns regarding the diagnosis and pricing for your Mustang. It’s important to us that our customers feel confident and informed about their vehicle's repairs. I encourage you to reach out to me directly so I can better understand your experience and address your concerns. Your feedback is valuable as we strive to meet our customers' expectations. Michael Gojmerac, Service Director 434-977-7960 ext 4003
Maximum rating = 5
A few months back I took my car to MALLOY FORD for a
A few months back I took my car to MALLOY FORD for a recall and to fix my back up camera which was under warranty. When I got the car back they told me my brakes wouldn’t pass inspection and they could do them for $1600. I balked at that. They then said they could work on the two that needed it for $400 something each. I told them I would talk to my mechanic. I went to Charlottesville Tire & Auot. He just rolled his eyes and said I probably don’t need them and they offer a package deal for $400 something. Today I had my annual inspection. They said I only need front brake pads. So inspection, oil change and both brake pads cost $371. I never hear good stories at Malloy. Something to remember.
Dealer Response
Thank you for sharing your experience with Malloy Ford of Charlottesville. We understand your concerns and appreciate your feedback. Providing accurate and transparent service is essential to us. If you'd like to discuss your experience further, please feel free to reach out to me directly. Thank you again for taking the time to share your feedback. Michael Gojmerac, Service Director 434-977-7960 ext 4003
Maximum rating = 5
Get a new Ford from Charlottesville's Malloy Ford Charlottesville and you'll get a great vehicle at a great price with the experience and dedication of our team behind you throughout the purchasing process and the duration of your ownership of your Ford automobile. Our service to you does not end at the sale. Call us anytime with questions. Our entire team at Malloy Ford Charlottesville on Pantops Mountain is here to help. If you're looking to purchase from a dealership dedicated to its customers come by Charlottesville's Malloy Ford Charlottesville and experience our service for yourself!
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