6129 Richmond Hwy
Alexandria, VA 22303
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 9:00pm |
| Tue | 7:00am – 9:00pm |
| Wed | 7:00am – 9:00pm |
| Thu | 7:00am – 9:00pm |
| Fri | 7:00am – 9:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Alexandria, VA that carry Ford
Overall Rating:
4.3 (out of 5)
98% recommend this dealer
1569 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Once you buy your vehicle, no one cares about you.
Once you buy your vehicle, no one cares about you. The service department is a joke. We have had an issue with our brand new 2025 Lincoln Aviator since the day we picked it up. The service department has told us several times that it's just an update. We keep taking it in and they keep trying to figure out what it wrong because the "update" answer is just a made-up excuse!
Dealer Response
Thank you for providing this feedback. We are disappointed to hear about your experience with us. We'd like to speak with you regarding this matter and will have our service manager, Vijay, reach out to you shortly.
Maximum rating = 5
Excellent customer service.
Excellent customer service. Very kind and helpful especially to senior citizens. Kevin Senior is very efficient and knowledgeable. Would highly recommend this dealership to anyone for service and sales.
Dealer Response
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Maximum rating = 5
Great speedy sale experience and follow up for continued
Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.
Dealer Response
Hi Andy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Maximum rating = 5
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