Ford and Lincoln
New Car Dealership in Alexandria, VA
Overall Rating
4.8/5
Read dealer reviews
At Ourisman Ford & Lincoln you will find all the information you need to decide which vehicle is right for you. That?s why, in addition to our incredible selection of new vehicle models and high-quality used vehicles, we also offer a wide variety of tools, like those offered by trusted resources to help our customers determine which vehicle best fits their driving needs and budget. We also offer financing options competitive with credit unions. Stop by and visit us today!
Ourisman Ford Lincoln of Alexandria also has a service department if you need ongoing support with your new Ford or Lincoln, Ourisman Ford Lincoln of Alexandria has Ford-trained mechanics and uses the highest quality parts. If you are in Alexandria, Ourisman Ford Lincoln of Alexandria should be your dealership!
Ourisman Ford Lincoln of Alexandria Reviews
Overall Rating
4.8/5
1523 out of 1549 people recommended this dealer
Overall Facilities:
4.7/5
3 Hours for an Oil Change
Reviewed by Avoid Ourisman
in ALEXANDRIA
November 24, 2020
Title says it all. Go in for a scheduled oil change (with appointment), and didn't leave until 3 hours later. They get the work done, but it is abysmally slow. Avoid this place if you value your time, or if you choose to leave your vehicale for the day and come back another time.
Unprofessional
Reviewed by BrMax
in Voorheesville NY
November 19, 2020
We initiated a new vehicle purchase on-line. Our sales consultant called the day before to verify and inform us that the vehicle was “ in detail”. We then drove six hours to finalize trade deal and drive home with our new vehicle. When our NEW 2020 F150 was presented to us it literally had dents in it and was not clean or detailed. It also had legible glue residue from the sticker of another dealer still on the tailgate. They didn’t seem to care or be concerned. Left with a “ we owe” voucher to get the dents fixed. Now we spend our time for this nonsense. The price was not that good. If it had been just myself I would have left with no deal. They clearly took advantage of us coming from out of town. Beware of internet sales
Excellent Customer service and service repairs
Reviewed by Avonne Collins
in Laurel, Maryland
November 05, 2017
I?m always able to get appointments and from the phone service to the face to face interactions has always been great and excellent.
