1600 Shelburne Rd
South Burlington, VT 05403

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Sales: 802-662-1294

Used Cars: 802-662-1324

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 2:00pm

Reviews of Heritage Ford

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1932 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone involved did a great job.

Reviewed by CechoiiiJanuary 17, 2025

Everyone involved did a great job. The salesman Olin Brown was excellent. He was very focused and friendly. The sales manager was great to work with. The financial manger Theresa did a great job explaining everything. From start to finish everything was excellent.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone at heritage Ford was honest, straightforward,

Reviewed by ThorinJanuary 16, 2025

Everyone at heritage Ford was honest, straightforward, and didn't put any pressure on us to buy. Ryan and Zach are standup guys! A very positive experience!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very neat clean and organized everyone I met on my trip

Reviewed by Rbow38166January 12, 2025

Very neat clean and organized everyone I met on my trip there were very pleasant

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Heritage Ford

Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.

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