Young Ford

Young Ford Morgan Utah!! Very poor customer service. When you call in to a dealership they don't go over the main details with you. They only get you into the dealership to then screw you over!! On their WEB page and KSL it is very miss leading. A RTR Super CHRG.. price of $59,990 with a VIN ending in 543345 with a MSRP listing, with a savings $1,195=$58,795!! Window sticker $59,990. We drove about two hours to test drive and found out there is a different sticker with a different VIN# ending in 543348 with a price of $89,999. We have now waited three plus hours to then find out the correct price of this car. Then to find out later it's going back to manufacture due it came without a supercharger!! This is the worst experience I have ever dealt with! Management was not helpful as well. Left a customer hanging and walked away. Never will I use YOUNG for any purchase ever! And I will let everyone know they are very shady.

Had my vehicle in to be serviced and look at getting new tires. Very professional and knowledgeable staff as usual. Left with new tires. It is always a good experience.

If there was a no star option they would be getting it. I'm going to begin by saying, avoid at all costs the service department, I've had my truck in and out of there at least 8 times in the past few months. I feel like the mechanics play guessing game on your expense. I'm now over 6000 dollars in repairs in the last month and they still have not fixed the problem I was having. Every time I've taken my truck back to them, it's some new issue. It makes no sense how them being the dealer cannot figure out the issues my truck is having. I was having severe issues with my steering and had my truck towed to their shop. It started with my steering arms, so i had them replaced. they said it was fixed. Issues literally on my drive home (within 3 miles) so i took it back. Next they say its the ball joint on the passenger side needs replaced, so i had them do it. picked up my truck and what do you know, same issue.. so i took it back.. Next they say I need a new steering box so i have them replace that, drives good now. The truck sat for a good few weeks since i haven't needed to commute since i work from home. Took the vehicle out yesterday and had the same steering issues. I'm now over 6000 dollars into this. So i take the vehicle back and now they're saying it needs a ball joint on the drivers side and they can't see any other issues. At this point I don't know what else to do, my truck has the same issues and i'm out more than 6000 dollars. I feel like these parts didn't need to be replaced and now i'm out all this money. It's not okay!