1888 N Main St
Layton, UT 84041

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Ed Kenley Ford

Overall Rating:

4.1 (out of 5)

92% recommend this dealer

180 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We took our 2021 Bronco Sport to Ed Kenley Ford after

Reviewed by J.allred from Layton,utNovember 02, 2025

We took our 2021 Bronco Sport to Ed Kenley Ford after another shop messed up a repair. At first, they seemed helpful — but that’s where the positives ended. Ford claimed the entire engine needed replacement instead of just fixing the damaged parts. We agreed, trusting their judgment, but communication was terrible from start to finish. Our service rep went out of town for days, no one worked on our car, and we constantly had to chase updates. The car sat in their shop for over a month and cost us $10,000. Within days of getting it back, new problems started. Ford said it was “normal” and told us to come back later — which led to them claiming we now needed a new transmission, another $10,000! After repeatedly asking for proof, they admitted they hadn’t even checked the transmission fluid properly. We finally took it to Shadetree Automotive, who diagnosed it in 48 hours. They found no transmission damage — just poor testing from Ford’s engine install. A simple fluid change fixed everything. Ed Kenley Ford’s service department is dishonest, disorganized, and seems focused on upselling unnecessary repairs. Their customer service is awful, and they clearly care more about profit than people. Avoid them at all costs.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience at Ed Kenley Ford in Layton,

Reviewed by Abraham Hindoian from Salt Lake City, UTJuly 09, 2025

I had a great experience at Ed Kenley Ford in Layton, Utah. Dave Embley provided outstanding customer service throughout the entire process. He was friendly and knowledgeable and really took the time to make sure I found the right Ford F150 that fit my needs. If you're in the market for a vehicle, I highly recommend asking for Dave at Ed Kenley Ford. Great service from start to finish!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Abraham, Dave appreciates the positive review. Thank you, and we hope you enjoy your F-150!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Honestly the best buying experience I have had in 40

Reviewed by David Finklea from north salt lake, UtahMay 25, 2025

Honestly the best buying experience I have had in 40 years. Helpful, honest and not trying to fleece every single dollar they can get out of you. From start to finish Bryce was professional and responsive, Dave in financing didn't push to sell more. Over all, a delightful experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

David, both Brian and Dave work hard to make sure that their customers have the best buying experience. They appreciate the positive review, and hope to see you again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ed Kenley Ford

Ed Kenley Ford dealership is on 8.5 acres and features a spacious and customer-friendly atmosphere including the E.K. Truck Corral packed with custom-accessorized Ford Trucks. Rounding out the dealership is an award-winning Service Department and Ford Certified sales and service staff. From ownership on down the almost 100 employees at Ed Kenley Ford are committed to community involvement as a way of showing appreciation. As you learn about our history and the guiding philosophies of our founder Edward A. Kenley we feel you'll become more comfortable with entrusting the professionals at Ed Kenley Ford.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top