Performance Ford Lincoln Bountiful

Make a service appointment and when you get there they say it will be a few days to look at it so why make appointment in advance? And it is on a 2024

Flew out of state to buy a used car. Staff was less than friendly. I was never offered to test drive the car. Man that did the paperwork was mad because my husband was not there because I was told he could docusign. Not one person said thanks, shook my hand or anything. They didn't go over car with me once it was washed to make sure it was okay. It was the worst car buying experience of my life.

I would give them less than 1 star if possible. Performance Ford and Ford Motor Company are criminals. My father bought a Focus in 2013, brand new, from Performance Fore Bountiful. He brought it back to them with only 8000 miles complaining of a transmission shutter in 2014. PF replaced the clutch assembly under warranty. The exact same thing with the exact same repair happened in 2017 and 2019 with 21k miles and 40k miles. Unfortunately my poor father was diagnosed with colon cancer in 2018 and passed away last year in 2023. Performance Ford placated him long enough to get him out of his 50k powertrain warranty. Telling him they fixed it. My father did tell me it was "fixed" one time under warranty one time. When in fact Ford knew it could never be. Just google the Ford Powershift transmission. Look at the class action lawsuits. Look at the US Department of Justice investigation. Note where the above investigations found the powershift can NEVER be fixed as it is a dual DRY clutch. Ford knew all this in PRODUCTION and released it anyway. Against advisement from the engineers. After Ford settled the class action and multiple other law suits, Ford released it AGAIN for Focus and Fiesta in 2017-2019. People have died due to the transmission shifting itself into neutral at 75 MPH. I unfortunately inherited the Focus with only 53k miles. I thought it was "fixed." The transmission is going out again according to an independent mechanic. Performance Ford said it was fine when I later took it in for the 14M02 recall which is only a litigation avoidance tactic that Ford call the customer satisfaction program-extended warranty on the TCM. PF declined to fix it it under the litigation avoidance warranty. I sold the Honda I owned because it had 150k miles when I got the xxx focus. Honda probably would have lasted longer. Performance says call Ford. Ford says call dealer. I instead called the Attorney General. Hoping to get an investigation against either. Gephardt is next. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THESE CRIMINALS. DO NOT EVEN BUY AN AIR FILTER FRON THEM!!!