1780 W. Hwy 287 Bypass
Waxahachie, TX 75167
Sales Department
| Sun | Closed |
| Mon | 7:00am – 9:00pm |
| Tue | 7:00am – 9:00pm |
| Wed | 7:00am – 9:00pm |
| Thu | 7:00am – 9:00pm |
| Fri | 7:00am – 9:00pm |
| Sat | 7:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Waxahachie, TX that carry Ford
Overall Rating:
4.5 (out of 5)
96% recommend this dealer
965 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I've been a loyal customer to this location for years.
I've been a loyal customer to this location for years. Took my F150 in for a fault code (Catalytic Converter went out) and an oil change. The tech failed to torque the lug nuts and the front left steer wheel came off as I was driving out of the parking lot. What disappointed me the most - among other things - was that NO ONE in upper management called me to apologize. At the time of occurrence, I was told that someone would call me the next morning. Nothing. They had to replaced fender and wheel due to the damage. I had Coyote 5.0 badges on both fenders. They didn't even place it correctly after replacing the fender. Could've just measured the other fender for placement. After this not getting fixed, I just removed the badges and will buy new ones. I was hoping for a discount on future services or something but all I was given was no charge for the original PM and "We'll make things right". All I got in the end was that and an alignment (due to the "Accident"). Not to mention not having my truck for multiple weeks. I probably won't go here again unless I hear that management has changed....
Dealer Response
Hi Clint, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (972) 938-0444 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Maximum rating = 5
Have purchased several vehicles from this dealership and
Have purchased several vehicles from this dealership and will not use them again. Told the salesman that I needed a duplicate key made since there was only one with the car. He told me they would take care of it and failed to do so. I was totally ignored once the papers were signed. This is the worst experience I have ever had from a car dealership.
Dealer Response
Hi Brent, we regret to hear that you had this experience with us. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at (972) 938-0444 at your earliest convenience and we will do our best to make this right.
Maximum rating = 5
This was an amazing experience.
This was an amazing experience. From the time we walked in the door until time we left with the vehicle. Everyone was Very professional, polite and great
Dealer Response
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Maximum rating = 5
Why Should Texas Drivers in the Red Oak Midlothian Ennis and Dallas Areas Choose Waxahachie Ford?
Of course there are many reasons but perhaps the most important is the incredible service we offer. From taking our time to ensure our customers have the best car buying experience when choosing a new Ford model to making sure each of our clients obtain the car loan and Ford lease that he/she is most comfortable with our commitment to you is unsurpassed.Don't hesitate to contact us online or by phone or simply swing by our convenient 1780 W. Hwy Bypass Waxahachie Texas location.
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