See all dealerships near Victoria, TX that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Salesman a no show. Car model not on lot
Salesman didn't show for appt. and model I specifically asked to drive wasn't on the lot when I got there. Drove 30 mins for nothing. Would no recommend this dealer at all.
Dealer Response
Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. If you’d like to discuss this matter with one of our staff members, please give us a call at (888) 253-4662 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.
Maximum rating = 5
Review
Pleasant, Proffesional did a check of what was due for a check by current milage and length of ownership of vehicle. Took care of needed repairs as well of oil change as that was reason for coming in for service.
Dealer Response
James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Maximum rating = 5
Good Service - Normal Sales Tactics
The team stayed late to ensure we took delivery of our car on the same day. If you are buying a vehicle from this team, be sure to understand everything that builds your final price. This knowledge will help ensure you are not surprised once you start signing papers. We ran into an issue at the end, but the team removed one of the two items off the final cost. Without this problem, I would have given the dealership 5-stars. However, I struggle to give more than 3-stars because I still feel the additional proposed costs were part of a tactic and not a mistake. Be a smart consumer, and everything should be fine.
Maximum rating = 5
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