12220 Southwest Fwy
Stafford, TX 77477
Sales: 866-308-0131
Used Cars: 281-274-7308
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Stafford, TX that carry Ford
Overall Rating:
4.2 (out of 5)
91% recommend this dealer
454 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Salesman (or Finance Manager as claimed on LinkedIn)
Salesman (or Finance Manager as claimed on LinkedIn) Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Trevino even referred to my mother who has power of attorney since I am overseas as “Mommy” sarcastically in his last and final email to me. I never did hear back from Aaron Trevino after several attempts to get the numbers so I ended up making the purchase all online without Aaron Trevino’s help. Unfortunately, this is not where the story ends. When my mother went to test drive the vehicle on my behalf, Mr Trevino pretended to be “Johnny” after we explained to Albert in Finance Mr Trevino should not be part of the transaction since he ghosted me and I finalized my purchase online without assistance from any Sales rep. “Johnny” aka Aaron Trevino proceeded to take my mother on the test drive in an attempt to pull the wool over our eyes but that was ill fated as he was found out eventually. We only found out “Johnny” was actually Aaron Trevino the next day when taking delivery of the vehicle. Aaron Trevino’s behavior was unprofessional, childish and downright disrespectful. Use caution when shopping at Helfman Ford as there are at least a few deceitful characters pretending to be professionals.
Dealer Response
Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Helfman Ford Inc. Please contact us, and we will do our best to make this better. We hope to hear from you soon. Best regards, The Helfman Ford Team, (281) 240-3673.
Maximum rating = 5
Salesman (or Finance Manager as claimed on LinkedIn)
Salesman (or Finance Manager as claimed on LinkedIn) Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Trevino even referred to my mother who has power of attorney since I am overseas as “Mommy” sarcastically in his last and final email to me. I never did hear back from Aaron Trevino after several attempts to get the numbers so I ended up making the purchase all online without Aaron Trevino’s help. Unfortunately, this is not where the story ends. When my mother went to test drive the vehicle on my behalf, Mr Trevino pretended to be “Johnny” after we explained to Albert in Finance Mr Trevino should not be part of the transaction since he ghosted me and I finalized my purchase online without assistance from any Sales rep. “Johnny” aka Aaron Trevino proceeded to take my mother on the test drive in an attempt to pull the wool over our eyes but that was ill fated as he was found out eventually. We only found out “Johnny” was actually Aaron Trevino the next day when taking delivery of the vehicle. Aaron Trevino’s behavior was unprofessional, childish and downright disrespectful. Use caution when shopping at Helfman Ford as there are at least a few deceitful characters pretending to be professionals.
Maximum rating = 5
Salesman (or Finance Manager as claimed on LinkedIn)
Salesman (or Finance Manager as claimed on LinkedIn) Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Trevino even referred to my mother who has power of attorney since I am overseas as “Mommy” sarcastically in his last and final email to me. I never did hear back from Aaron Trevino after several attempts to get the numbers so I ended up making the purchase all online without Aaron Trevino’s help. Unfortunately, this is not where the story ends. When my mother went to test drive the vehicle on my behalf, Mr Trevino pretended to be “Johnny” after we explained to Albert in Finance Mr Trevino should not be part of the transaction since he ghosted me and I finalized my purchase online without assistance from any Sales rep. “Johnny” aka Aaron Trevino proceeded to take my mother on the test drive in an attempt to pull the wool over our eyes but that was ill fated as he was found out eventually. We only found out “Johnny” was actually Aaron Trevino the next day when taking delivery of the vehicle. Aaron Trevino’s behavior was unprofessional, childish and downright disrespectful. Use caution when shopping at Helfman Ford as there are at least a few deceitful characters pretending to be professionals.
Maximum rating = 5
Helfman Ford in StaffordTX also serving SugarlandTX and HoustonTX is proud to be an automotive leader in our area. Since opening our doors Helfman Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time car buyer you can trust that Helfman Ford will get you into the car you want!
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