1211 US-96
Silsbee, TX 77656

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Silsbee Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Failing a faithful Customer

Reviewed by Patty Barthol from Jasper Tx.April 03, 2023

These folks really don't want to sell you a vehicle they want to force you into the bottom line with top line prices Mr. Lee Mack was wonderful but past him the rest of the Men were not friendly and no help I ended up at JK subaru were I bought an Ascent after being a ford customer for over 25 yrs.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 2

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

New truck purchase

Reviewed by Steven Anders from Beaumont, TXJanuary 23, 2022

Visit was a very good experience. No pressure and very professional

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service Department

Reviewed by David Henley from Village Mills, TexasJanuary 03, 2022

Easy process having oil changed and tires rotated. In and out within appropriate time.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Silsbee Ford

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